[TheThinkTank] Rental Reservation Systems
marissapherson at gmail.com
Sat May 16 12:08:18 PDT 2015
I'd love to hear the rationale for phasing out membership. Do share!
On Fri, May 15, 2015 at 3:29 PM, Josh Goran <josh at ohiocitycycles.org> wrote:
> We currently have paper release forms which include time out and time
> returned, but we schedule using a Google calendar and a Google form for
> sizing information for our "Performance Rentals." We're scaling back our
> rental program, though, and I would not be surprised if we phase it out or
> dramatically simplify it.
> We've historically loaned out bikes for free to members, but we're phasing
> out membership and I'll be happy to see the end of people borrowing bikes
> and returning them late/beat up/etc and not doing their share to re-tune
> them. Also, it will probably mean that we'll sell/let volunteers earn at
> least some of our coveted rental bikes, and they'll then get used all the
> time rather than a few times a year.
> Relatedly, we are phasing out our parts library, as well, which often had
> similar results: underutilized except for well-meaning but problematic
> users who kept things out too long or needed to be reminded to return
> I mainly share these details because I think it is important in the early
> stages of your organization to keep things simple - we're currently in the
> process of intensely scaling back and simplifying policies and programs
> that have been in existence for a decade and it takes a lot of work to
> eliminate work - being more deliberate and analytical early on would have
> things much simpler and more efficient now :)
> *More details if you want:*
> Performance Rental form <http://goo.gl/forms/cKTKgNJmr1>
> *----------Joshua GoranAdministrator, Ohio City Bicycle Co-op*
> 1840 Columbus Rd
> Cleveland, Ohio 44113
> 216 830 2667
> OhioCityCycles.org <http://ohiocitycycles.org/>
> The ThinkTank mailing List
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> from this list</a>
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