[TheThinkTank] Surveys for volunteer retention

[Anibal Davila]

hey all,
to gain some insight into the universal problem of getting and keeping
volunteers, im currently working on a survey. I suspect people hesitate to
tell me in person that they think the place is dirty, the volunteers are
rude and that i should shave more often, but people love giving that kind of
input anonymously.

I want to find out the differences between regular clients and casual
volunteers. I also want to find out what keeps casual volunteers from
becoming regular volunteers.

I imagine disseminating it through all of our electronic outlets (list
serve, facebook group, Flickr group) as well using printed out forms in the
shop.
Has anyone done this before? i would love to see other peoples
surveys/polls. Did you get useful data from it? problems in collection?

thanks!

Anibal, Bikepirate
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