[TheThinkTank] Trends and Insights from the Safe & Effective Operations Workshop

Robert Grossman rgrossman7 at gmail.com
Wed Jul 1 10:07:42 PDT 2020


Hello Everyone

Here are some of the trends that came up around Safe Operations from the
discussions held during the Safe & Effective Shop Operations Workshop held
on June 12th.  These came from over twenty different organizations across
the United States, Canada, and Australia.

This is just one part of what was discussed.  Stay tuned as there are still
info around Volunteer Management, Capacity for Providing Purposes to come,
and more.


*SAFE OPERATIONS *

BUSINESS SHIFTS
     - Online sales & Instruction
     - Pricing changes
     - Rethinking of business models

IDEAS FOR THE FUTURE
     - Making shops mobile

PEOPLE MANAGEMENT
     - Utilizing appointment systems
     - Focusing more on the local community
     - Fewer people coming to the shop
     - Some shops need more staff to meet demand

SAFETY PRACTICES
      - Some shops are working with health officials to build best practices
     - Protocols for prioritizing individual and group health
          - Enhanced clean-up & disinfection practices
          - Rethinking airflow (HVAC, fans, swamp coolers)
          - Personal protective equipment (gloves & masks)
          - Distancing
     - Some shops are not allowing customers inside

*INSIGHTS*
- Organizations are going to need an online component to stay relevant
- Organizations without a clear vision to fall back are going to suffer
harder
- Re-opening as business-as-usual is going to lead to virus spread


That's all for now.  Hope everyone is healthy.

All the best,

-- 
Robert Grossman
www.robertgrossmandesign.com
https://twitter.com/rgrossmandesign
https://www.linkedin.com/in/robertgrossman7
<https://www.linkedin.com/in/rgrossman7>
https://www.flickr.com/photos/robkeebler/albums
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