[TheThinkTank] Paying People who Refurbish Bikes

Thomas Butler thomas.unavailable at gmail.com
Fri Nov 27 15:30:20 PST 2020

In 2013 we at Austin's Yellow Bike Project started a staff program, mostly
because our big new-at-the-time shop seemed underutilized. It seemed fine
until the last few years. The staff feels there is a lack in accountability
from the board, which is a loosely organized group of volunteers. So when
the staff has problems, they seem not to get solved and people quit. We're
down to 2 employees (one of whom is part time) from a peak of 7 a year ago.
Almost all staff were board members before their hire date, so the
arrangement has had the added detriment of gutting the board of (often its
most) capable members.

To answer your questions:
We pay them hourly, and all the same hourly (which was their choice). But
that may be about to change as there's talk of re-organizing from a
collective to a manager-and-staff. They set the bike prices.

Thomas Butler
he | they
Austin's Yellow Bike Project

On Thu, Nov 26, 2020 at 5:39 PM Tegan Moss [B!KE] <
director at communitybikeshop.org> wrote:

> Hi Folks,
> B!KE does not currently pay anyone to fix bikes. We do not have any staff
> members who do repairs for clients or refurbish bicycles to sell. Our
> hundreds of refurb that get completed each year are currently done by
> volunteers.
> We have occasionally talked about how to compensate volunteers who are
> particularly prolific bike builders. What do other shops do? Do you pay
> people to refurbish bikes? Is it per bike or per hour? Are all bikes worth
> the same amount? Are all bike builders compensated equally?
> If you have a system that is working well for your shop I would be very
> interested in talking to you about what you do. Please send me an email if
> this is something you'd be open to talking about.
> Thanks,
> Tegan
> --
> Executive Director
> B!KE: The Peterborough Community Bike Shop
> 293 George St, Peterborough ON
> (705) 775-7227
> communitybikeshop.org
> she/her
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