Hello Everyone,
Here are some more of the trends and insights around volunteer management from the Safe and Effective Shop Operations Workshop.
VOLUNTEER MANAGEMENT
Technology Intervention
- Trend: Shops are managing volunteers through digital platforms
- Examples: CSI, Mailchimp, Zoom
- Insight: Technology gap will cut off key volunteers
- Insight: Shops not embracing digital tools will have more work cut out for them
Challenges
- Trend: There are fewer volunteers who are comfortable coming into the shops to help
- Insight: Shops who operate indoors are a health hazard to volunteers
- Insight: Leadership who are doing all the communication and setting up
digital tools for volunteers are not using their time effectively.
New Ways of Working
- Trend: Shops are limiting volunteers in their shops
- Examples: Some shops are keeping their volunteers outdoors to guide traffic or do repairs
- Insight: Social distanced volunteers inside shops are a health risk