The Shimano Steps certification is done through their online training platform called STec. Bike shops register and employees / staff / volunteers complete the modules. The Bosch certification here in Canada is done by seminar. Usually costs money. The last one in March was $50 CAD. The parts wholesaler Live To Play has seminars once or twice a year. If you have a Live To Play account, contact your local rep about it.

Jesse Cooper (Service Manager at the Bike Kitchen, Vancouver, Canada)