A couple of options:

Lifetime/annual limits on bikes available through an Earn-A-Bike program
Enforce whatever "be good to this community space" rules you have
Include a "we reserve the right to refuse an EAB customer" clause
Reach out to homeless/drug rehab organizations to see if they have suggestions

--Ryan




On Mon, Oct 14, 2013 at 7:38 AM, Mark Friis <iebafriis@gmail.com> wrote:
Have an uncomfortable question to ask. How does a shop deal with some of the more questionable customer? By questionable I mean the type of people that are volunteering to earn a bike for the purpose of selling it or using it to get a "fix".  
The reason I ask, is we had one of volunteers bikes stolen from inside the shop with people there. Didn't care if was caught, yet somehow no one saw him. Lately we have been having a lot of addicts and such coming by looking to get a bike but have little money so we offer them up a cheap Walmart type bike. It was a great way to get rid of the garbage. But now we find that we might be catering to them too much at a cost to those that want to use the shop for what it was intended to be, a place to teach bike mechanics.
Any thoughts?
Thanks

Mark Friis

Executive Director, Inland Empire Biking Alliance

PO Box 9266

Redlands, CA 92375

909-800-4322

mfriis@iebikingalliance.org

WWW.IEBIKE.ORG


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