I’m about to start some staff training and I’m looking for materials for helping teach our staff how to better & more quickly diagnose bike problems as they come into the shop, both for more accurate estimating and for the mechanics to be able to more quickly do the proper (& complete) repairs.  Do any of you have anything like this already written up or know of something like this online that you can direct me to?


I tried browsing the Bike Collectives web site for such resources and only found a lot of broken links.


Many thanks in advance for anything you might have or know of,




Tim Potter
MSU Bikes Service Center
B10 Bessey Hall/ Michigan St. University
Along the N. River Trail, 300 ft. west of Farm Ln. Bridge
E. Lansing, MI 48824-1033

Ph: 517/432-3400
Fax: 517/432-2743
Web: www.bikes.msu.edu

"Where there is a wheel there is a way."

Motto of the Good Roads Movement, early 1900s