I would say it&#39;s at the discretion of the head mechanic or shop manager in charge on a particular day as it would be really hard to come up with good guidelines for this type of thing.<br><br>It does make me nervous with some volunteers that may <i>think</i> they know what they are doing; like someone using the wrong crank tool for hollow bottom bracket spindles, but bikes like you described would only be worked on by the head mechanic.<br>
<br>Brian<br><br><br><div class="gmail_quote">On Thu, May 27, 2010 at 5:10 PM, Brian <span dir="ltr">&lt;<a href="mailto:brian@slobikekitchen.org">brian@slobikekitchen.org</a>&gt;</span> wrote:<br><blockquote class="gmail_quote" style="border-left: 1px solid rgb(204, 204, 204); margin: 0pt 0pt 0pt 0.8ex; padding-left: 1ex;">
Hi again.  Thanks for the replies to the previous thread, hopefully people found the responses useful.  Selling expensive bikes wasn&#39;t my question though, perhaps I left my question too open ended.<div><br></div><div>
Retry:</div>

<div><div><br></div><div>If a customer walks into your shop with a $5k carbon fiber road bike and wants help doing xxx.  Do you have any shop guidelines on what is &quot;too risky&quot; in terms of possible damage to the bike?  Perhaps it depends if there is a professional mechanic in the shop at the time, etc...   Perhaps you don&#39;t care what people do and it&#39;s all covered under &quot;we are not responsible&quot;?
</div><div><br></div><div>We&#39;ve debated it among ourselves at SLO Bike Kitchen.  Part of our thought is that it&#39;s their bike, we are just there to help.  The opposite argument is that they expect us to know everything, and it&#39;s sometimes/usually hard to keep track of every step someone does, which may result in them doing something unfortunate while unsupervised.</div>


<div><br></div><div>In our case, we are 100% DYI w/us to help and we have no professional service side to the shop.  We are also 100% volunteer.</div><div><br></div><div>Thanks!</div><div>Brian</div><font color="#888888"><div>
SLO Bike Kitchen</div>

<div><a href="http://www.slobikekitchen.org" target="_blank">www.slobikekitchen.org</a></div>
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