It has been so wonderful being a part of The Think Tank. Super helpful advice from everyone. I have a volunteer coordination question here:
We're trying to figure out  how to become more sustainable in the bike shop area and how to coordinate our volunteers better. We've now got a volunteer questionnaire asking volunteers what their skills are, and what they hope to learn while volunteering for us. We want to try and get more people committed to working in the shop but we can't "hire" people because we don't have the funds to pay anyone else. We also want to get people on the same page before they start working in the shop and I am wondering - what is the best way to do that? Once a month orientation? Once a week offering classes/tutorials? What has worked for you in your beginning stages? Right now there is a lot of pressure on our shop manager, and so we want to try and spread out this pressure, without scaring away potential volunteers.