we deal with a lot of those people and we are very hard lined about it, leave now and come back when you are sober.

if they continue to repeat the behavior we ban them from the shop.

havent had an incident yet because we are fair, but we are stern and usually thats all it takes.

n

On Wed, Jan 6, 2010 at 7:01 PM, Clifford McCarten <director@communitybikeshop.org> wrote:
Hey Folks,
Quick question:
How do you deal tactfully/respectfully with users of your space who are visibly intoxicated or smell strongly of booze? It's our policy to not allow people to work in this state (for personal safety, amount of oversight required, and comfort levels for other users of the space). This policy, however, is never really enacted. I suppose we don't (I don't!) feel comfortable asking people when I suspect their intoxication may lead them to react abrasively. Any specific lines or strategies you use?
Cheers,
Clifford McCarten
Co-Director, B!KE: The Peterborough Community Bike Shop
400 Wolfe St, Peterborough ON
K9J 2P3
(705) 748-6681
http://www.communitybikeshop.org



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