Anibal,
We had the same impulse a couple years ago, but did not follow through so I can't offer results, but here is our draft survey, attached. I hope it helps.
Jim
--
Jim Sheehan
Director, Ohio City Bicycle Co-op
1823 Columbus Rd
Cleveland, Ohio 44113
216 830 2667
OhioCityCycles.org

On Fri, Mar 14, 2008 at 3:34 PM, Anibal Davila <caffenated@gmail.com> wrote:
hey all,
to gain some insight into the universal problem of getting and keeping volunteers, im currently working on a survey. I suspect people hesitate to tell me in person that they think the place is dirty, the volunteers are rude and that i should shave more often, but people love giving that kind of input anonymously. 

I want to find out the differences between regular clients and casual volunteers. I also want to find out what keeps casual volunteers from becoming regular volunteers.

I imagine disseminating it through all of our electronic outlets (list serve, facebook group, Flickr group) as well using printed out forms in the shop.
Has anyone done this before? i would love to see other peoples surveys/polls. Did you get useful data from it? problems in collection?

thanks!

Anibal, Bikepirate

_______________________________________________
Thethinktank mailing list
Thethinktank@bikecollectives.org
http://lists.bikecollectives.org/listinfo.cgi/thethinktank-bikecollectives.org