ReCyclery Bike Shop Manager and Lead Mechanic
Port Townsend, WA
The ReCyclery is a non-profit community cycling center in Port Townsend, WA. We are seeking a part time shop manager to join our amazing team in April of this year. Check out our website at ptrecyclery.org. We are looking for a dynamic leader with a passion for cycling, community, kids, the environment, and leadership. Applicant should have at least one year of shop experience or equivalent, have a work ethic that values showing up on time and working hard, and should be able to work efficiently in a multifaceted and complex environment. Port Townsend is a beautiful seaport with a colorful history and an amazing community. Check out ptguide.com. View the job description below and send a cover letter and resume with "Shop Manager application" in the subject line to Chauncey Tudhope-Locklear (CBO), to chauncey@ptrecyclery.org. Thanks for taking the time to apply and good luck!
Position Summary: The Bike Shop Manager assumes primary responsibility for leading The ReCyclery Bike Shop in fulfillment of its mission and vision, which includes managing daily operations, ensuring outstanding customer service, overseeing shop finances, managing and developing staff, and leading shop development and growth. The Manager Reports to the Executive Director (E.D.) and we ask for a minimum commitment of at least 1 year.
Employee Classification: Salaried, average 34 hours per week, $1,667 per month
Benefits: 10 days paid vacation, 7 Paid Holidays, 7 days sick leave, 4 weeks leave without pay with E.D. approval of timing, wholesale price + sales tax for bike parts, 1 whole free bike per year using used parts with E. D. approval, up to $800 for education, 2 days paid training, 2 hours per week of paid cycle coaching/riding with our middle school mountain bike team “The Killer Whales”.
Primary Responsibilities:
1. Manage daily Bike Shop operations (20%)
Oversee the scheduling of work (repair, maintenance, walk-in, and bike building); supervise a part-time Mechanic Oversee the ordering of supplies, parts and equipment; Oversee the procurement and processing of bicycle donations
Help develop and supervise an inventory system for the shop, including warehouse inventory, back stock, and donations processing;
Oversee the pricing of bikes, parts and accessories
Ensure a clean and organized work environment in the shop, attic and shipping container
Ensure an organized and attractive shop front, including new and used merchandise displays and educational information
2. Perform bicycle repair, maintenance, and walk-in services on customer bicycles of all types and conditions (20%)
Communicate with customers about their bikes, diagnosis, estimate of repair costs, and what can fit their budget
Ensure a clear understanding by reviewing repair tags with customers and/or shop staff
3. Recondition/overhaul used bicycles of all types and conditions for resale (20%)
Assess bike for damage and/or wear; determine a course of action according to parts availability and cost
Repair bike to yield a safe, fully functional, and clean product
4. Help oversee the fiscal operations and monitor the financial health of the Shop (10%)
Work with the E.D. to develop annual shop budget, sales goals, and resource allocations
Monitor revenue and expenses according to budget, reporting monthly to E.D.
Train and supervise shop staff in maintaining accurate records in our Point of Sale database and Close of Day transactions
5. Help oversee shop staff management and development (10%)
Recruit, hire, and schedule shop staff as needed, in collaboration with the E.D.
Train, motivate, supervise, and evaluate shop staff
Maintain the Bike Shop as a safe place for local youth by setting a high standard of behavior for employees
Supervise, motivate and develop the capabilities of youth apprentices working in the shop
6. Help guide Bike Shop business strategy, growth & development (10%)
Oversee the development of the Shop business plan and annual work plan
Oversee Shop capacity building projects and supervise staff and volunteer work on these projects
7. Support youth programs and volunteer activities (5%)
Supervise of Bicycle Leadership program apprentices
Collaborate with Program Director and Lead Mechanic to develop curriculum and evaluations for Bicycle Leadership program
Supervise Recycling & Reuse Coordinator to keep programs supplied with bikes and parts from donations
8. Participate in strategic thinking process, to develop a long-term mission driven strategic plan, and to create annual operational plans. (5%)
Participate in staff, leadership team, shop and board meetings