hiya, folks.

something sopo's always struggled with is finding volunteers and convincing them to stay.  many people who visit our shop would rather have a hands on demonstration than look up how to do repairs in our manuals.  we tried having a few bike maintenance 101 classes to get people feeling like they have the capacity to help others with basic repairs, but that didn't stick.  does anyone have ideas or experience in this department?  or is it sufficient for us to tell people that reading about repairs in our manuals is part of their process at our shop?  i tend to doubt the success rate of the last one.  i'm thinking food incentives might be a good idea.