BIKE SHOP SAFETY PRACTICES
Bike Works Bike Shop is CLOSED to the public- No entry into our facilities is allowed by members of the public
Repair service(s) are offered by appointment only. Customers can email or phone to schedule their appointment and discuss the services they think are in need. Payment will be taken over the phone when work is completed or through our website. We are giving 50% discounts on repairs ( parts and labor) for grocery store workers, medical staff and social services professionals providing other essential services.
We will follow these steps for safety precautions:
1.) Customers will drop their bicycles at the porch and lock up using the provided combination word lock. Locks will be sanitized each time a staff person uses it. Word locks will have their combination changed at the start of each day with a record kept of each word used and on which day.
2.) Mechanics will disinfect the bikes before bringing them into the shop, assess the best service for the bicycle and call the customer to confirm service needed
3.) Once repairs are completed the bikes will be disinfected again, customers will be called to arrange pick up and we will return to the porch and lock up with combo lock. *Point person for this process: Lead Mechanic
4.) Mechanics will use gloves at all times while working on bicycles
5.) Physical Distancing must be used in the workplace of at least 6 feet at all times. One mechanic will work using the stands on the sales floor while a second will occupy the upper level Sun Room. Mechanics can access the shop through separate doorways to mitigate exposure (porch entrance and side door to Blue Room).
6.) Shared spaces such as the bathroom and office will be cleaned with each use. The office computer will be used only for business-related needs. Personal use while on break, etc. will be prohibited. Please refrain from using the kitchenette to prepare food.
7.) Clean AND disinfect frequently touched objects and surfaces such as workstations, keyboards, telephones, handrails, phones and doorknobs. Dirty surfaces should be cleaned with soap and water prior to disinfection.
8.) Avoid using other employees’ phones, desks, offices, or other work tools and equipment, when possible. If necessary, clean and disinfect them before and after use.
Here is an article from the Seattle Bike Blog about this https://www.seattlebikeblog.com/2020/03/30/bike-works-reopens-shop-by-appointment-only-offers-medical-and-grocery-workers-50-off-repairs/
I hope this helps. Also, I should say- our Safety Precaution document is a working document and will change as the CDC or state or local public health or government officials recommend more / different things... like masks-- or whatever might come next and will also continue to incorporate any changes that staff think we should make to our practices to make them more safe.
Thanks
Deb
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| Bike Shop: 3709 S Ferdinand St, Seattle, WA 98118 |
| Office, Warehouse & Classrooms: 3715 S Hudson St #111, Seattle, WA 98118 |