-------- Original Message --------
Subject: Re: [TheThinkTank] What level of repairs at Farmers Market
From: DancesWithCars <
danceswithcars@gmail.com>
Date: Thu, February 26, 2015 6:11 am
To: The Think Tank <
thethinktank@lists.bikecollectives.org>
So quality is only available in the ivory towers of education?
Corp interests deeming schools of only qualified students (read money, and likely background of money, tech is very capital intensive, even if Obama's free comments college actually happens it is after all about the American Dream...) with the secrets of their products , like gripshift and patent encumbered stuff, can't tell you, had to sign an nda to get in the door...
Zen and the Art of Motorcycle Maintenance as I headed to tech school back in the day (early 80's, with liberal arts mostly on the menu.)
Head crash. Substance abuse counseling training.
Advocacy and systemic change requiring politics...
Welding later, but industry and community going towards additive tech (3D printing, CNC, laser cutting, and hacking, cracking, and diy innovation where discipline, obedience and boredom tolerance were what got you thru school but creativity and thinking outside the packaged box....
/Rant
On Feb 26, 2015 7:16 AM, <
christopher@holisticcycles.com> wrote:
Good point on professional training Tom. I am promoting even a higher level of service where mechanics are both highly trained in mechanical processes and Efficiency processes. SLOW does not pay DA bills. There is a lot of wasted time in service centers. Some processes can be done in a 10th of the time. Most can be done in a quarter of the time at a higher quality level. This is the generation of education today.
Christopher Wallace
Holistic Cycles
140 Harrison St
Oak Park, IL. 60304
-------- Original Message --------
Subject: Re: [TheThinkTank] What level of repairs at Farmers Market
From: Thomas Martin <
thomas.martin6@pcc.edu>
Date: Wed, February 25, 2015 10:51 pm
To: The Think Tank <
thethinktank@lists.bikecollectives.org>
Re: Quality standards of service work:
Level of quality with service provided must be maintained so wheels don't go out of true or adjustments of brakes and other components after it leaves the shop int he first place. It's basic bike shop customer service. If there are boomerang repairs, I think an investment in training of mechanics and service writers needs to happen before service time is given away. And I'd be really surprised that other local non-coop bike shops would allow a climate of boomerang repairs to be present. It's good business to make sure that happens, no matter how the shop is structured or modeled.
Co-ops, DIY skillshare, and non-profit shops really can't afford low service quality levels. In Portland, the Co-ops and non profit street level shops often do a HIGHER quality repair and tune up than the bro-shops filled with SRAM Red and Dura Ace. Unfamiliarity of high end components is an entirely different issue i my mind; there's a lot of expertise to execute on cotter pin boom bikes and old Schwinns. The people with those bikes will pay for good work done; they will be more pissed off when they pay any amount of money on a crappy repair that doesn't address their problem, or makes it worse.
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