Hi there!
Here is the e-bike policy for Kickstand Community Bikes in Vancouver, BC. I would be interested in hearing how other shops have dealt with this!
- Kickstand is not able to allow repairs on electrical components of e-bikes to take place within the shop. This includes motors, batteries, and other electrical components.
- Repairs to non-electrical components of e-bikes may be able to take place in the shop based on the following requirements to ensure a safe working environment for all shop users and volunteers:
- The e-bike must be mountable on our workstand, normally by the seat post;
- The user should be capable of mounting their e-bike onto a workstand on their own, without assistance from a Kickstand volunteer. A volunteer may assist at their discretion;
- Repairs to e-bikes on the floor of the workshop are not allowed due to our limited space. If the shop is not busy a Keyholder may override this requirement at their discretion;
- Only one e-bike is to be repaired in the shop at a time. If the shop is not busy a Keyholder may override this requirement at their discretion.
- If the keyholder or volunteers do not feel comfortable with a repair proceeding, Kickstand reserves the right to refuse the use of our space.
- Shop users should remove the battery if able to before mounting their bike on a stand.
- Kickstand is not responsible for determining if e-bikes are legally able to be used on public roads and is not responsible for the outcomes of any repairs conducted within the shop. If you know your e-bike does not comply with Provincial legislation regarding e-bike use on public roads, please do not bring it to Kickstand.
- Kickstand’s repair stands are rated to 100lbs per bike. Lifting a heavy e-bike onto a stand can pose health and safety issues. Mounting an e-bike in a stand should only be done with proper support and if volunteers and shop users feel able to do so safely.
- Batteries should not be charged inside of the shop.
Cheers,
Jo Bleecker