This is a fantastic sign that illustrates excellent teaching practices, and many shops that don't have something similar would do well, in my opinion, to include something similar.

As a patron of SPOKELAND, you have the right to the following

- To pursue your own goals for your own bike
- To be in control of the tools used on your bike
- To always be asked before someone touches your bike
- To ask & receive assistance from shop staff
- To work on your bike in a SAFER SPACE [there is also a standard safer space agreement]
- To be supported in your learning
- To learn with staff