Hi all,
Wanted to warn y'all of dealing with QBP.
After 7 years of having a dealer agreement with QBP for your basic small potatoes shop stuff,
we decided to shut down our account with them over their new inability to ship to a new ship-to location. I succinctly explained the nature of our shop (volunteer, limited shop hours, etc.) and
necessity of shipping to a different location, but it fell on deaf ears.
Damn shame, because they said we were an excellent account with good financial management.
I also wasn't pleased that they said they denied other new co-ops an account based on similar issues.
This comes after their corporate policy of tightening up on third party suppliers, designed to keep the local bike shop in business. Ironically, we're still around after multiple for-profit local bike shops in our area have failed, and as a local community bike shop, we're now being hurt by the very policy designed to protect LBSs.
We still have an account with United Bicycle Supply, and I'm exploring new accounts with Cyclone and Seattle Bike Supply.
Can anyone recommend other suppliers that support our shops with community missions?
Thanks,
Leslie
Durham Bike Co-op