we're hard at work on Community Cycles' shop manual, and we're wondering if any of you have any formal policies for shop volunteers and/or staff that you'd feel like sharing. i'm imagining something to the effect of "at least two staff must be present when kids are around..." or something like that.

on a somewhat related note, have any of you had any experience with someone--staff, volunteer, customer, etc--being inappropriate around kids, (aside from normal bad language..) that you had to deal with a parent for? i'd be interested in hearing about that experience...