Hi again.  Thanks for the replies to the previous thread, hopefully people found the responses useful.  Selling expensive bikes wasn&#39;t my question though, perhaps I left my question too open ended.<div><br></div><div>Retry:</div>

<div><div><br></div><div>If a customer walks into your shop with a $5k carbon fiber road bike and wants help doing xxx.  Do you have any shop guidelines on what is &quot;too risky&quot; in terms of possible damage to the bike?  Perhaps it depends if there is a professional mechanic in the shop at the time, etc...   Perhaps you don&#39;t care what people do and it&#39;s all covered under &quot;we are not responsible&quot;?
</div><div><br></div><div>We&#39;ve debated it among ourselves at SLO Bike Kitchen.  Part of our thought is that it&#39;s their bike, we are just there to help.  The opposite argument is that they expect us to know everything, and it&#39;s sometimes/usually hard to keep track of every step someone does, which may result in them doing something unfortunate while unsupervised.</div>

<div><br></div><div>In our case, we are 100% DYI w/us to help and we have no professional service side to the shop.  We are also 100% volunteer.</div><div><br></div><div>Thanks!</div><div>Brian</div><div>SLO Bike Kitchen</div>

<div><a href="http://www.slobikekitchen.org">www.slobikekitchen.org</a></div>
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