One loss prevention idea that someone else (don't remember who) at BikeBike brought up is having shop aprons with pockets for clients to borrow so that instead of putting small tools in their own pockets and walking off with them accidentally, they put them in the apron pockets and then return them at the end of the day
<br><br><span class="sg">--<br>Mike Eng<br>Recycle-a-Bike<br>27 Sims Ave. | Providence, RI 02909<br><a onclick="return top.js.OpenExtLink(window,event,this)" href="http://www.recycleabike.org/" target="_blank">www.recycleabike.org
</a></span><span class="sg"><a onclick="return top.js.OpenExtLink(window,event,this)" href="http://www.recycleabike.org/" target="_blank"></a></span>