At QC Bike Collective we allow trade ups on a bike we sold. Other than that we don’t buy bikes and we probably would think that refund is almost buying. I don’t think we have been asked about refunding, but we certainly are asked about buying and/or trading. We encourage the donation per below and explain our trade up policy. So far, so good.

 

From: Thethinktank [mailto:thethinktank-bounces@lists.bikecollectives.org] On Behalf Of Josh Bisker
Sent: Sunday, June 11, 2017 11:52 PM
To: The Think Tank <thethinktank@lists.bikecollectives.org>
Subject: Re: [TheThinkTank] Refund Policy

 

"You're welcome to donate any parts you don't want anymore"

 

On Sun, Jun 11, 2017 at 10:49 PM Todd Spinner <tspinner@gmail.com> wrote:

We have been recently challenged about our refund policy/lack of a refund policy. Our Co-op sells used parts and a select amount of new parts, mostly consumables and commuter level wheels, etc.

Does anyone have a refund policy that they would like to share? Does your policy differ between new and used parts?

Thanks,


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Todd Spinner

Bike Project of Urbana-Champaign (IL)

 

 

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Josh Bisker

914-500-9890


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