We recently wrote up a new one which you can find here: http://bikeroot.ca/businessplan.pdf (let me know if the link doesn't work for you; I can send it as an attachment). One of the more difficult things we encountered was that those of us that knew how to write a business plan (not me) were used to writing one for 'for-profit' models. When it comes to the non-profit or not-for-profit organization, it became difficult to make a competitive analysis make much sense since we tend to avoid any competition altogether and we embrace having similar organizations in our city. Instead we tried to show that there is a need and a want for such an organization in our area so it came down to looking up cycling stats for our city, and in our case, campus. This also brought me to attempt a survey of shops like ours last year. I somewhat failed at really making the stats make sense since I was pretty limited in time and expertise but you can find a basic breakdown here: http://www.bikecollectives.org/wiki/index.php?title=2010_Census. I still have the stats available so if you would like to see a specific breakdown, let me know.