Hey all, sorry been away from the thread for a while. We use QBP and J&B at BICAS. They have both been great in terms of customer service over the years. We are open 7 hours a day, 6 days a week with a woman trans night on our "closed day". I can see that if you dont have regular hours that it may be a problem as the deliveries come whenever they come.

I dont have exact numbers but we spend a couple thousand dollars every 2 months at one or the other. I really cant say that we have had any problems with either company and like I said they have been good to work with. I talked with some folks from QBP at interbike and they seem to be pretty receptive to the idea of community bike shops and pretty supportive to the shops in UT and MN ( where they are located).

We only order the basics that are hard to find used and we dont undersell our LBS. By policy we do not do special orders for customers but send them to the LBS if they want product other than what we sell. We do special orders for staff but at this point not even for volunteers. It keeps it a good relationship with the LBS.

Its unfortunate that some of you have been having difficulties with the distributors but on their end they are just trying to keep backyard mechanics from getting an account.

Keep up the good work all!

----- Original Message ----- From: Lauren Warbeck Sent: 03/25/14 11:21 AM To: The Think Tank Subject: Re: [TheThinkTank] Austin Yellow Bike's Volunteer/patron logging software

BICAS peops, what do yall use?

On Tue, Mar 25, 2014 at 11:05 AM, Michael Kirk michael.john.kirk@gmail.comwrote:

...

Check out sf bikekitchen's Freehub project.

http://freehub.bikekitchen.org/

And the repo:

https://github.com/asalant/freehub

M

On Tuesday, March 25, 2014, Christopher Chan chris.chan@edmontonbikes.ca wrote:

...

Hello,

We're trying to find software to manage sign-in for volunteers and patrons. I know that Austin Yellow Bike has something, and various other shops use modified versions.

Is there some place where it can be downloaded?

(Don't suppose there's an online version control repository of it, for us software developers?)

I'm also starting work on a rental database if anyone is interested. In addition to other projects, we run a bike rental program, as well as loan out bikes for special needs kids. This software will be web-based, mobile-friendly (through a browser, not an app) barcode-scanner friendly, and will be integrated with Google Calendar and to allow online bookings and Paypal for deposits/payments, if anyone is interested.

Thanks,

Christopher Chan *Executive Director* Edmonton Bicycle Commuters' Society edmontonbikes.ca

*BikeWorks North ** 9305 111 Ave * T5G 0A2 * 780-757-9100 *BikeWorks South ** 8001 102 St * T6E 4A2 * 780-433-2453 *Cell ** 780-756-7560 Edmonton, Alberta, Canada @edmontonbicycle https://twitter.com/edmontonbicycle facebook.com/EdmontonBicycleCommutershttps://www.facebook.com/EdmontonBicycleCommuters

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