Hello from Oxford, UK!

We finalised our Safer Spaces Policy (attached) at the end of last year and display it on the wall in our workshop, asking every workshop user to agree to it upon signing in.

The process for its creation involved as many of our workshop volunteers as could attend (I think there were 10-15 in total) along with a few of our workshop mechanics/tutors. The finished document is just one sheet of paper. We do have complaints procedures and the like but wanted our safer spaces policy to be quick & easy to take on board, hence the simple structure and brief wording.

Hope it’s useful.

Ride on!

Sam.

-- Sam Chappell Director & Cycle Training Co-ordinator Broken Spoke Bike Co-op www.bsbcoop.org http://www.bsbcoop.org/ 07817971215 --

On 4 Mar 2016, at 21:15, thethinktank-request@lists.bikecollectives.org wrote:

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1. Re: need examples of expected shop behavior policies (Jen Roberton)

From: Jen Roberton jenrobs82@gmail.com Subject: Re: [TheThinkTank] need examples of expected shop behavior policies Date: 4 March 2016 05:41:46 GMT To: The Think Tank thethinktank@lists.bikecollectives.org Reply-To: The Think Tank thethinktank@lists.bikecollectives.org

Hey Jim,

At the Bike Co-op and Kitchen we have implemented a safer space policy that directly addresses how to negotiate serving the needs of various users of our space. We assign the obligation to intervene when a problematic situation occurs to our coordinators and managers. Our conflict resolution process involves a 'three strike' system with conversations with the person involved and the potential to ban them for a year. We also have zero tolerance offenses (e.g. physical and/or sexual violence) where we eject and ban the person enacting that behaviour immediately.

Our policy is attached for further information.

Would love to hear about how other places are doing this work.

Best, Jen

On Wed, Mar 2, 2016 at 8:36 AM, Jim Sheehan <jim@ohiocitycycles.org mailto:jim@ohiocitycycles.org> wrote: Friends, We have always had a maximally inclusive approach for anyone who wants to volunteer, and have recently opened up public shop-use to walk-ins (after eliminating membership as too exclusive and cumbersome).

We have worked hard to be directly engaged in each visitor's endeavors to meet their goals no matter their situation, and it has worked out well except for very occasional situations (less than 5 over 10 years) when someone was unruly, combative, or stole things.

With growing demand still handled by a small staff of employees and key volunteers we need a clear and firm policy to make our expectations (and the consequences for disregarding them) more clear than just explaining our principles of "respect, resourcefulness, and reciprocity." And, as our staff grows, a consistent policy will be even more needed.

So we're asking for any behavior policies that your organizations have written, and your thoughts on their effectiveness and/or any unforeseen costs or benefits, so that we all can benefit from your collective experience -- and perhaps expand https://www.bikecollectives.org/wiki/index.php?title=Rules https://www.bikecollectives.org/wiki/index.php?title=Rules

Thanks!

Peace, Jim

Jim Sheehan Director, Ohio City Bicycle Co-op 1840 Columbus Rd Cleveland, Ohio 44113 216 830 2667 tel:216%20830%202667 OhioCityCycles.org jim@ohiocitycycles.org mailto:jim@ohiocitycycles.org

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-- Jen Roberton Master's Student M.A School of Community and Regional Planning, University of British Columbia <AMSBikeCo-opBikeKitchenSaferSpacePolicyAbbreviatedGuide.pdf>

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