All:At Broke Spoke we have been using a custom database application to keep up with volunteer hours, sweat equity bike and parts sales. It works reasonably well, but like most software that a single individual creates, customer support is only good as long as the volunteer that created it is still around. We are looking at other options like Salesforce for a CRM. Does anyone have any recommendations?
Allen KirkwoodBroke Spoke Community Bike ShopLexington, KY
Hi Allen,
I spoke with the author of the Broke Spoke application several times to release his source code so that it could become a community effort.
Positive Spin and Broke Spoke are similar in that we are both volunteer run. We forked Austin Yellow Bike Project's YBDB in 2014, and have been adding improvements and features for several years now that play well with volunteer end users, which includes a simple CRM. There are always improvements that could be made. If more coders from the Bike Collective community were involved, that would happen much faster. What usually happens is that Community Bike shops create their own software specific to their own needs. With our YBDB fork the objective has always been to build an application that is useful for a wide spectrum of Community Bike Shops, not just for us.
I will be in Lexington this Thanksgiving if you want to get together to talk.
-Jonathan
On 2018-10-19 09:47, Edward Kirkwood wrote:
All: At Broke Spoke we have been using a custom database application to keep up with volunteer hours, sweat equity bike and parts sales. It works reasonably well, but like most software that a single individual creates, customer support is only good as long as the volunteer that created it is still around. We are looking at other options like Salesforce for a CRM. Does anyone have any recommendations?
Allen Kirkwood Broke Spoke Community Bike Shop Lexington, KY ____________________________________
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At Bike Walk Wichita we have been using Salesforce for several years and are mostly satisfied. I have done some customizing to better track volunteer hours but out of the box it works for non-profits. Powerful CRM, nonprofit plugins, MailChimp integration, and FREE! I especially like that it is hosted so we have no local IT requirements, I'm not patching servers or dealing with security issues. Quirky, corporate, but lets us do our thing. Jack Murphy Bike Walk Wichita
Jack Murphy
On Oct 19, 2018, 3:17 PM, at 3:17 PM, Jonathan Rosenbaum gnuser@gmail.com wrote:
Hi Allen,
I spoke with the author of the Broke Spoke application several times to release his source code so that it could become a community effort.
Positive Spin and Broke Spoke are similar in that we are both volunteer run. We forked Austin Yellow Bike Project's YBDB in 2014, and have been adding improvements and features for several years now that play well with volunteer end users, which includes a simple CRM. There are always improvements that could be made. If more coders from the Bike Collective community were involved, that would happen much faster. What usually happens is that Community Bike shops create their own software specific to their own needs. With our YBDB fork the objective has always been to build an application that is useful for a wide spectrum of Community Bike Shops, not just for us.
I will be in Lexington this Thanksgiving if you want to get together to talk.
-Jonathan
On 2018-10-19 09:47, Edward Kirkwood wrote:
All: At Broke Spoke we have been using a custom database application to
keep up with volunteer hours, sweat equity bike and parts sales. It works reasonably well, but like most software that a single individual creates, customer support is only good as long as the volunteer that created it is still around. We are looking at other options like Salesforce for a CRM. Does anyone have any recommendations?
Allen Kirkwood Broke Spoke Community Bike Shop Lexington, KY ____________________________________
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Jonathan,
Can we get a link to your fork please?
cyclista Nicholas
On 2018-10-19 20:16, Jonathan Rosenbaum wrote:
Hi Allen,
I spoke with the author of the Broke Spoke application several times to release his source code so that it could become a community effort.
Positive Spin and Broke Spoke are similar in that we are both volunteer run. We forked Austin Yellow Bike Project's YBDB in 2014, and have been adding improvements and features for several years now that play well with volunteer end users, which includes a simple CRM. There are always improvements that could be made. If more coders from the Bike Collective community were involved, that would happen much faster. What usually happens is that Community Bike shops create their own software specific to their own needs. With our YBDB fork the objective has always been to build an application that is useful for a wide spectrum of Community Bike Shops, not just for us.
I will be in Lexington this Thanksgiving if you want to get together to talk.
-Jonathan
On 2018-10-19 09:47, Edward Kirkwood wrote:
All: At Broke Spoke we have been using a custom database application to keep up with volunteer hours, sweat equity bike and parts sales. It works reasonably well, but like most software that a single individual creates, customer support is only good as long as the volunteer that created it is still around. We are looking at other options like Salesforce for a CRM. Does anyone have any recommendations?
Allen Kirkwood Broke Spoke Community Bike Shop Lexington, KY ____________________________________
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Certainly, thank-you for asking:
https://github.com/fspc/Yellow-Bike-Database
https://github.com/fspc/Yellow-Bike-Database/wiki
-Jonathan
On 2018-11-03 00:53, Cyclista Nicholas wrote:
Jonathan,
Can we get a link to your fork please?
cyclista Nicholas
On 2018-10-19 20:16, Jonathan Rosenbaum wrote: Hi Allen,
I spoke with the author of the Broke Spoke application several times to release his source code so that it could become a community effort.
Positive Spin and Broke Spoke are similar in that we are both volunteer run. We forked Austin Yellow Bike Project's YBDB in 2014, and have been adding improvements and features for several years now that play well with volunteer end users, which includes a simple CRM. There are always improvements that could be made. If more coders from the Bike Collective community were involved, that would happen much faster. What usually happens is that Community Bike shops create their own software specific to their own needs. With our YBDB fork the objective has always been to build an application that is useful for a wide spectrum of Community Bike Shops, not just for us.
I will be in Lexington this Thanksgiving if you want to get together to talk.
-Jonathan
On 2018-10-19 09:47, Edward Kirkwood wrote:
All: At Broke Spoke we have been using a custom database application to keep up with volunteer hours, sweat equity bike and parts sales. It works reasonably well, but like most software that a single individual creates, customer support is only good as long as the volunteer that created it is still around. We are looking at other options like Salesforce for a CRM. Does anyone have any recommendations?
Allen Kirkwood Broke Spoke Community Bike Shop Lexington, KY ____________________________________
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Hey, I know I’m a bit late to the party, but figured I’d chime in here.
We use a combination of paid POS (Litespeed) and CiviCRM, an open source CRM for sales/customers and volunteer tracking/workshop registration respectively. If anyone is ever reading about Civi/considering using it, I’d be happy to chat about our experience and its strength and weaknesses.
Cheers, Étienne (Bike co-op @UBC)
On Nov 2, 2018, at 9:53 PM, Cyclista Nicholas cyclista@inventati.org wrote:
Jonathan,
Can we get a link to your fork please?
cyclista Nicholas
On 2018-10-19 20:16, Jonathan Rosenbaum wrote: Hi Allen, I spoke with the author of the Broke Spoke application several times to release his source code so that it could become a community effort. Positive Spin and Broke Spoke are similar in that we are both volunteer run. We forked Austin Yellow Bike Project's YBDB in 2014, and have been adding improvements and features for several years now that play well with volunteer end users, which includes a simple CRM. There are always improvements that could be made. If more coders from the Bike Collective community were involved, that would happen much faster. What usually happens is that Community Bike shops create their own software specific to their own needs. With our YBDB fork the objective has always been to build an application that is useful for a wide spectrum of Community Bike Shops, not just for us. I will be in Lexington this Thanksgiving if you want to get together to talk. -Jonathan
On 2018-10-19 09:47, Edward Kirkwood wrote: All: At Broke Spoke we have been using a custom database application to keep up with volunteer hours, sweat equity bike and parts sales. It works reasonably well, but like most software that a single individual creates, customer support is only good as long as the volunteer that created it is still around. We are looking at other options like Salesforce for a CRM. Does anyone have any recommendations? Allen Kirkwood Broke Spoke Community Bike Shop Lexington, KY ____________________________________ The ThinkTank mailing List Unsubscribe from this list here: http://lists.bikecollectives.org/options.cgi/thethinktank-bikecollectives.or...
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Hey Etienne, can I call or skype you sometime about civicrm? I have drupal experience, but I'd like to hear about how you use it.
Cheers Dennis The Bike Shed, Melbourne Australia
On Mon, Nov 19, 2018 at 3:15 PM Étienne rfc2324c418@gmail.com wrote:
Hey, I know I’m a bit late to the party, but figured I’d chime in here.
We use a combination of paid POS (Litespeed) and CiviCRM, an open source CRM for sales/customers and volunteer tracking/workshop registration respectively. If anyone is ever reading about Civi/considering using it, I’d be happy to chat about our experience and its strength and weaknesses.
Cheers, Étienne (Bike co-op @UBC)
On Nov 2, 2018, at 9:53 PM, Cyclista Nicholas cyclista@inventati.org
wrote:
Jonathan,
Can we get a link to your fork please?
cyclista Nicholas
On 2018-10-19 20:16, Jonathan Rosenbaum wrote: Hi Allen, I spoke with the author of the Broke Spoke application several times to release his source code so that it could become a community effort. Positive Spin and Broke Spoke are similar in that we are both volunteer run. We forked Austin Yellow Bike Project's YBDB in 2014, and have been adding improvements and features for several years now that play well with volunteer end users, which includes a simple CRM. There are always improvements that could be made. If more coders from the Bike Collective community were involved, that would happen much faster. What usually happens is that Community Bike shops create their own software specific to their own needs. With our YBDB fork the objective has always been to build an application that is useful for a wide spectrum of Community Bike Shops, not just for us. I will be in Lexington this Thanksgiving if you want to get together to talk. -Jonathan
On 2018-10-19 09:47, Edward Kirkwood wrote: All: At Broke Spoke we have been using a custom database application to
keep up with volunteer hours, sweat equity bike and parts sales. It works reasonably well, but like most software that a single individual creates, customer support is only good as long as the volunteer that created it is still around. We are looking at other options like Salesforce for a CRM. Does anyone have any recommendations?
Allen Kirkwood Broke Spoke Community Bike Shop Lexington, KY ____________________________________ The ThinkTank mailing List Unsubscribe from this list here:
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participants (6)
-
Cyclista Nicholas
-
Dennis Wollersheim
-
Edward Kirkwood
-
Jack Murphy
-
Jonathan Rosenbaum
-
Étienne