Quaker third party mediations. Following up with conflict res training for all key volunteers.

It didnt work for my case but respect in the process needs to be fundemental in order for respect to be gained in the volunteer space.

Its also important to do things fast. Taking a year or more to settle a conflict leaves details out and makes all parties in conflict in the lurch adding to tensions in the overall community. On Jan 14, 2015 1:28 AM, "momoko saunders" analyst@bikefarm.org wrote:

Hello!

Accountability is a struggle for Bike Farm. As an all volunteer run organization, it's difficult to chastise undesirable behaviour. Not only is it hard to tell someone who is volunteering their time that they did not do something right, but the negative feedback is not the kind of environment we're trying to create.

Still, what happens when someone messes up. To say nothing is nearly as detrimental. It erodes the quality of the service we provide, and can lead to an unsafe working environment.

What do other collectives do? Do you have a accountability agreement? Something along the lines of, "by volunteering here, I want to be held accountable to the group in these ways..." or a grievance procedure?

How do you communicate about your issues? any feed back would be greatly appreciated.

Cheers, -Momoko ____________________________________

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