New subject: the virus and community bike shops, essential services thought (Bicycle Collective, Utah))

7 Apr 2020 · *Essen Skabelund*

      Hi all,
The (Utah) Bicycle Collective closed on March 13th. Our mechanics worked in
the shop with social distancing and hand washing measures (IF they felt
comfortable coming to work). Our staff worked hard for 2 weeks to shift
online and began taking bike and limited parts purchase by appointment only
after those 2 weeks. Customers must browse our *online inventory and pick
one bike to test ride. Then book a 20 minute time slot with us. In case the
bike is not to their liking they must come with another in mind or we may
pick out another that is their size for them. We do curbside service except
for payment, then wipe down everything with sanitizer. All staff wear their
air filter masks and gloves when interacting with customers. Only one at a
time allowed in the shop to pay.
We will begin taking repair services by appointment (curbside dropoff) at
the end of this week - something we have never done before. We are normally
a DIY shop.
Our other programs and donations are closed. I've been working to engage
volunteers online through community engagement and online workshop ideas.
Click this link to see our new Showroom
https://bicyclecollective.org/salt-lake-showroom: there's an explanation
of services (more announcements to come out tomorrow) here
https://bicyclecollective.org/salt-lake-latest/item/911-bicycle-collective-open-by-appointment
.
Does anyone have safe practices or ideas for taking donations?
We've thought of creating a quarantine area (moving aside items in our
storage unit to make part of it a quarantine area, leave bikes there for 2
weeks or so before touching). Or sanitizing outside before bringing inside.
Having donors schedule an appointment for drop off. Ring doorbell and leave
by door. If need a donation receipt they can call.
Any safe practices or ideas for accepting clients who need a bicycle for
transportation (we have a charitable program where they can for free or by
volunteering 6 hours)? Still working on this one, as our populations may be
more susceptible to the virus, given it is a large part of the homeless
population.
*Essen Skabelund*
*Volunteer and Program Coordinator*
Salt Lake City Bicycle Collective
2312 S. West Temple, SLC, UT 84115
801-328-2453
www.bicyclecollective.org
*The mission of the Bicycle Collective is to promote cycling as an
effective and sustainable form of transportation and as a cornerstone of a
cleaner, healthier, and safer society. The Collective provides refurbished
bicycles and educational programs to the community, focusing on children
and lower income households.*
On Fri, Apr 3, 2020 at 2:04 PM <
thethinktank-request@lists.bikecollectives.org> wrote:
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Today's Topics:

Re: the virus and community bike shops, essential services
thought (BICAS)
Re: the virus and community bike shops, essential services
thought (Deb Salls)
Re: the virus and community bike shops, essential services
thought (Jesse Cooper)
Re: the virus and community bike shops, essential services
thought (Cyclista Nicholas)

---------- Forwarded message ----------
From: BICAS bicas@bicas.org
To: The Think Tank thethinktank@lists.bikecollectives.org
Cc:
Bcc:
Date: Thu, 2 Apr 2020 15:47:52 -0700
Subject: Re: [TheThinkTank] the virus and community bike shops, essential
services thought
Thanks everybody. I know many of us have had to make a new decision every
two days with the changing world around us so quickly.
BICAS has 14 hourly wage staff, all of whom can still be paid by coming in
to refurbish bikes at the shop that will eventually be for sale after all
this is over, as long as they work far away from each other and clean and
disinfect everything after. Our Community Tools, classes, and retails
spaces have been shut down since mid-March, which is a heavy financial
burden. We are applying for local emergency grants and probably also for
the CARES Act loan.
We have also decided to re-open mid-April for extremely limited services -
no members of the public will be allowed into the building, but staff will
provide sliding scale repairs to make bikes safe and rideable (no needless
changes and upgrades), prioritizing frontliners whose bike is their main
mode of transportation and/or people who cannot afford repairs at retail
shops (many of which never closed here in Arizona because our governor has
declared almost everything "essential" *eye roll emoji*.)
I am still concerned about the prospect of people congregating outside the
building, but we have said if it becomes an issue, we will have to close
the shop completely again and disband everyone.
Can anyone else who is staying open/providing some services respond about
your safety protocols? How do you space folks apart? Do you wipe down bikes
that come in? Do you cover the handlebars with something? Do you use DIY
masks? We would love to benefit from everyone's collective creativity on
"risk management."  Thank you.
~Carlyn
On Wed, Apr 1, 2020 at 11:26 AM Audrey Wiedemeier audrey@bikelibrary.org
wrote:
...
Pardon, but that last link is not the correct one.
Here is the link to the folder with all our covid 19 docs:
https://drive.google.com/drive/folders/1hPWES96NDNkez7TsgonqkklEzwQ6mTCV?usp...
Peace & grease,
*Audrey Wiedemeier* (She/her/hers)
Iowa City Bike Library, Director
700 S. Dubuque St, Iowa City
*Hours: *Sat. 10-3, Mon. 5-7, Tues. 6-8,
Wed. 6-8, Thurs. 6-8, Fri. 4:30-6:30
BikeLibrary.org
C: (515) 450-1651
On Wed, Apr 1, 2020 at 1:23 PM Audrey Wiedemeier audrey@bikelibrary.org
wrote:
...
Carlyn: I appreciate you asking for folks to respond kindly. I'll be
asking this of our volunteers and patrons who've been somewhat gruff.
Bob: Opening stronger than ever is right!
As of right now the Bike Library is closed, however, pending approval
from our board, we would like to start offering a "curbside bike checkout"
that is by appointment only.
Here is the link to those documents. Check out the one titled: Proposal
for Curbside Checkout.
https://docs.google.com/document/d/1rZFtSJlY01X9gPCc_jT5vf8ayk5i2oeTJXuBlhay...
Peace & grease,
*Audrey Wiedemeier* (She/her/hers)
Iowa City Bike Library, Director
700 S. Dubuque St, Iowa City
*Hours: *Sat. 10-3, Mon. 5-7, Tues. 6-8,
Wed. 6-8, Thurs. 6-8, Fri. 4:30-6:30
BikeLibrary.org
C: (515) 450-1651
On Thu, Mar 26, 2020 at 5:49 PM Cyclista Nicholas <
cyclista@inventati.org> wrote:
...
I've been worried about our workstation becoming a contamination depot,
of course. All public surfaces, even if they are decontaminated
regularly, will be to some extent.
However, there is a significant percentage of our target demographic
that relies on us for daily survival, and mainly I refer to the
homeless. These are people who, if they didn't have our workstation,
would just be doing some other sketchy thing contamination-wise to stay
operational.
The other sectors of our demographic don't need this kind of help, and
probably have their own air pumps and remedial tools at home. I'm at
the
shop alone several times a week, and have a good idea who uses the
station and when. Honestly, I don't think it's really being used except
by a handful of solitary people, and they're mostly using the air pump.
As for other public-facing activities, we're open for retail, and
customers are instructed not to touch anything except bikes that are
being testridden. This is another area that we don't face significant
traffic, we get possibly one or two customers per day at most in these
times.
As for decontaminating bikes, I wipe down the seat, controls, grips,
and
top tube after each test ride, and when doing intake on a customer bike.
Speaking of customer bikes, we are not a shop that does repair for
people, we only teach people how to do repairs themselves. However,
recently we got a typical misguided question via Facebook about how
much
we charged for a given repair, and it occurred to me that since we
weren't allowing people to repair the bikes themselves, and had a
decrease in things to do as a result of closing open shop, we might as
well accept bikes for repair during this period. This is not something
we advertise anywhere other than in direct response to a spontaneous
request, and we make it clear to each customer that this is not a
regular thing. We've had three customers of this type thus far. I feel
that this transactional dynamic is one that's very easy create as a
controlled process, and decontaminating bikes under this circumstance
is
trivial. Just another technical thing to do to a bike among the usual
array of procedures.
As for classification as an essential service, automobile repair
garages
are typically classified as essential services. We are a transportation
provider and as assist to people who use their bikes to buy groceries
and keep medical appointments. Bicycles are not a luxury and they are
not primarily a recreational toy, they are a fundamental life utility
and in some cases people rely on them to survive.
I queried Claire from Vélorution Paris deliberately here to provide an
example to the list of recognition that bicycles are an essential
service - the city of Paris recognizes this. As of a few days ago, New
York City does now as well.
Of course, this means that if we *are* an essential service, this makes
it even more imperative that we create and adhere to strict protocols
to
protect the community we serve even as we struggle to empower them.
Stay strong, healthy and hopeful cyclistas!
~cyclista Nicholas
On 2020-03-26 22:09, Bob Giordano wrote:
...
Hi Carlyn,
at Free Cycles Missoula we've closed completely,
not even doing emergency bikes/repairs/drop offs,
anything. we'll have a good crop of sale bikes when
we reopen, and a clean, organized shop.
Not doing outside public repair stands for the
reasons you've mentioned.
We aim to reopen june 1st- could be earlier or
later- we just wanted a date in our staff of 4's
head.
Our staff of 4 are working safely and responsibly
together, altho we've taken zones. We even have
4 separate doors, 3 separate bathrooms, each have
a tool kit, etc. We're also mentally and physically
prepared to stay away from the shop completely, if
needed, which it looks more and more like.
Our staff have been making these nimble and quick
decisions, keeping our small board up to date as
needed, and they are supportive of what we need to do.
As we clean up around here, we're not doing 'free piles'
outside (too much public handling of stuff). We're staging
trash, thrift store, recycling piles.  However we've had
a couple trusted folks take scrap steel away.
We plan to reopen stronger than ever, and ultimately
we feel that is best for us and the community. Missoula
has been very supportive and understanding.
2 of us are also focusing on grants, all 4 of us are
taking time to think deeply, to share writings, and
slow down.
Bob Giordano, Free Cycles Missoula
Quoting Carlyn Arteaga carlyn.arteaga@bicas.org:
...
I appreciate you sharing all your thoughts and ideas.
At BICAS in Tucson we had to dismantle our outdoor fix a flat
station.
...
...
Staff working alone inside the shop witnessed clumps of people
congregating
very close to each other and at least one individual who was there
for
...
...
3
hours coughing on everything. As much was we wanted to help people
out, we
couldn't justify the germ spreading station we had created.
We have approved a skeleton plan for opening for limited repair
services in
a couple weeks. How are others handling this? How do you do intakes?
By
appointment only or do you take walk ins?  How are you protecting
your
...
...
people and the public? How are you sanitizing bikes you work on? And
in
what ways do you see your services as an "essential service,"
keeping
...
...
in
mind that any interfacing with the public right now involves some
amount of
risk, for which the ultimate potential consequence is death? Or if
you
...
...
have
decided to remain closed, how did you arrive at that decision,
knowing
...
...
that
there are people who need bike help and are not going to be able to
access
it?
I know these are the Big Questions (esp the last couple) we're all
grappling with right now, I just wanted to have some frank
conversations
about why doing what we're doing right now so we can all chew it
over.
...
...
Please be kind with one another as we respond. None of us has the
playbook
for this crisis or truly even enough data yet to know which
decisions
...
...
will
end of being the right ones in the end.
Thank you all in advance,
~Carlyn
--
*Carlyn Arteaga*
*pronouns: they/them/theirs*
Youth Program Coordinator
*BICAS*
2001 N. 7th Ave. | Tucson, AZ 85701 | Shop: 520-628-7950
carlyn.arteaga@bicas.org | www.bicas.org | Facebook
http://www.facebook.com/bicascollective/ | Instagram
http://www.instagram.com/bicastucson/
*Through advocacy and bicycle salvage, our mission is to participate
in
affordable bicycle transportation, education, and creative recycling
with
our greater Tucson community.*

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Unsubscribe from this list here:
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--
*BICAS*
2001 N 7th Ave | Tucson, AZ 85705 | Shop: 520-628-7950
bicas@bicas.org | www.bicas.org | Facebook
http://www.facebook.com/bicascollective/ | Instagram
http://www.instagram.com/bicastucson/
*Through advocacy and bicycle salvage, our mission is to participate in
affordable bicycle transportation, education, and creative recycling with
our greater Tucson community.*
---------- Forwarded message ----------
From: Deb Salls deb@bikeworks.org
To: The Think Tank thethinktank@lists.bikecollectives.org
Cc:
Bcc:
Date: Thu, 2 Apr 2020 16:11:23 -0700
Subject: Re: [TheThinkTank] the virus and community bike shops, essential
services thought
Caryn
I can talk to you more about this if you would like. We are working on
this too.  We have a pretty extensive Safety Precautions document and we
are open for appointment-only bike repair with our Bike Shop.
In short, we do do these steps below for safety in the Bike Shop (with
some other steps for other areas of our org)   We closed everything to the
public in early March in an 'abundance of caution' to figure out what is
going on with the COVID situation and last week 're-opened' with
appointment only services, an ecommerce store and we have been doing a
bunch of posting of special parts, frames, and bikes on eBay.  Also we are
still doing bike giveaways to low-income individuals by appointment-only or
through community partners that are providing essential services.  (FYI
Seattle as of March 25 is in a "Stay-at-Home" mandate and a limited list of
things have been deemed 'essential services)
*BIKE SHOP SAFETY PRACTICES*
Bike Works Bike Shop is CLOSED to the public- No entry into our facilities
is allowed by members of the public
Repair service(s) are offered by appointment only. Customers can email or
phone to schedule their appointment and discuss the services they think are
in need. Payment will be taken over the phone when work is completed or
through our website.  We are giving 50% discounts on repairs ( parts and
labor) for grocery store workers, medical staff and social services
professionals providing other essential services.
We will follow these steps for safety precautions:
1.) Customers will drop their bicycles at the porch and lock up using the
provided combination word lock. Locks will be sanitized each time a staff
person uses it. Word locks will have their combination changed at the start
of each day with a record kept of each word used and on which day.
2.) Mechanics will disinfect the bikes before bringing them into the shop,
assess the best service for the bicycle and call the customer to confirm
service needed
3.) Once repairs are completed the bikes will be disinfected again,
customers will be called to arrange pick up and we will return to the porch
and lock up with combo lock. *Point person for this process: Lead Mechanic
4.) Mechanics will use gloves at all times while working on bicycles
5.) Physical Distancing *must *be used in the workplace of at least 6
feet at all times. One mechanic will work using the stands on the sales
floor while a second will occupy the upper level Sun Room. Mechanics can
access the shop through separate doorways to mitigate exposure (porch
entrance and side door to Blue Room).
6.) Shared spaces such as the bathroom and office will be cleaned with
each use. The office computer will be used *only* for business-related
needs. Personal use while on break, etc. will be prohibited. Please refrain
from using the kitchenette to prepare food.
7.) Clean AND disinfect frequently touched objects and surfaces such as
workstations, keyboards, telephones, handrails, phones and doorknobs. Dirty
surfaces should be cleaned with soap and water prior to disinfection.
8.) Avoid using other employees’ phones, desks, offices, or other work
tools and equipment, when possible. If necessary, clean and disinfect them
before and after use.
Here is an article from the Seattle Bike Blog about this
https://www.seattlebikeblog.com/2020/03/30/bike-works-reopens-shop-by-appoin...
I hope this helps. Also, I should say- our Safety Precaution document is a
working document and will change as the CDC or state or local public health
or government officials recommend more / different things... like masks--
or whatever might come next and will also continue to incorporate any
changes that staff think we should make to our practices to make them  more
safe.
Thanks
Deb
http://www.bikeworks.org/
Deb Salls
*Executive Director*
she/her pronouns what's this?
https://uwm.edu/lgbtrc/support/gender-pronouns/
206.695.2607
https://www.facebook.com/BikeWorksSeattle
https://twitter.com/bikeworks206
https://www.instagram.com/bikeworks206/   bikeworks.org
*Bike Works promotes the bicycleas a vehicle for change to empoweryouth
and build resilient communities.*
*Bike Shop: *3709 S Ferdinand St, Seattle, WA 98118
https://www.google.com/maps/place/3709+S+Ferdinand+St,+Seattle,+WA+98118/@47.5576203,-122.2879379,17z/data=!3m1!4b1!4m5!3m4!1s0x54906a0c217011bf:0x636bcae5fac16123!8m2!3d47.5576203!4d-122.2857492
*Office, Warehouse & Classrooms: *3715 S Hudson St #111, Seattle, WA 98118
https://www.google.com/maps/place/3715+S+Hudson+St,+Seattle,+WA+98118/data=!4m2!3m1!1s0x54906a0ea2b3bb1d:0xc31eaefbc937e82d?sa=X&ved=2ahUKEwjRv7KImaHiAhVM-lQKHWhJC4UQ8gEwAHoECAoQAQ
On Thu, Apr 2, 2020 at 3:48 PM BICAS bicas@bicas.org wrote:
...
Thanks everybody. I know many of us have had to make a new decision every
two days with the changing world around us so quickly.
BICAS has 14 hourly wage staff, all of whom can still be paid by coming
in to refurbish bikes at the shop that will eventually be for sale after
all this is over, as long as they work far away from each other and clean
and disinfect everything after. Our Community Tools, classes, and retails
spaces have been shut down since mid-March, which is a heavy financial
burden. We are applying for local emergency grants and probably also for
the CARES Act loan.
We have also decided to re-open mid-April for extremely limited services

no members of the public will be allowed into the building, but staff

will provide sliding scale repairs to make bikes safe and rideable (no
needless changes and upgrades), prioritizing frontliners whose bike is
their main mode of transportation and/or people who cannot afford repairs
at retail shops (many of which never closed here in Arizona because our
governor has declared almost everything "essential" *eye roll emoji*.)
I am still concerned about the prospect of people congregating outside
the building, but we have said if it becomes an issue, we will have to
close the shop completely again and disband everyone.
Can anyone else who is staying open/providing some services respond about
your safety protocols? How do you space folks apart? Do you wipe down bikes
that come in? Do you cover the handlebars with something? Do you use DIY
masks? We would love to benefit from everyone's collective creativity on
"risk management."  Thank you.
~Carlyn
On Wed, Apr 1, 2020 at 11:26 AM Audrey Wiedemeier audrey@bikelibrary.org
wrote:
...
Pardon, but that last link is not the correct one.
Here is the link to the folder with all our covid 19 docs:
https://drive.google.com/drive/folders/1hPWES96NDNkez7TsgonqkklEzwQ6mTCV?usp...
Peace & grease,
*Audrey Wiedemeier* (She/her/hers)
Iowa City Bike Library, Director
700 S. Dubuque St, Iowa City
*Hours: *Sat. 10-3, Mon. 5-7, Tues. 6-8,
Wed. 6-8, Thurs. 6-8, Fri. 4:30-6:30
BikeLibrary.org
C: (515) 450-1651
On Wed, Apr 1, 2020 at 1:23 PM Audrey Wiedemeier audrey@bikelibrary.org
wrote:
...
Carlyn: I appreciate you asking for folks to respond kindly. I'll be
asking this of our volunteers and patrons who've been somewhat gruff.
Bob: Opening stronger than ever is right!
As of right now the Bike Library is closed, however, pending approval
from our board, we would like to start offering a "curbside bike checkout"
that is by appointment only.
Here is the link to those documents. Check out the one titled: Proposal
for Curbside Checkout.
https://docs.google.com/document/d/1rZFtSJlY01X9gPCc_jT5vf8ayk5i2oeTJXuBlhay...
Peace & grease,
*Audrey Wiedemeier* (She/her/hers)
Iowa City Bike Library, Director
700 S. Dubuque St, Iowa City
*Hours: *Sat. 10-3, Mon. 5-7, Tues. 6-8,
Wed. 6-8, Thurs. 6-8, Fri. 4:30-6:30
BikeLibrary.org
C: (515) 450-1651
On Thu, Mar 26, 2020 at 5:49 PM Cyclista Nicholas <
cyclista@inventati.org> wrote:
...
I've been worried about our workstation becoming a contamination
depot,
of course. All public surfaces, even if they are decontaminated
regularly, will be to some extent.
However, there is a significant percentage of our target demographic
that relies on us for daily survival, and mainly I refer to the
homeless. These are people who, if they didn't have our workstation,
would just be doing some other sketchy thing contamination-wise to
stay
operational.
The other sectors of our demographic don't need this kind of help, and
probably have their own air pumps and remedial tools at home. I'm at
the
shop alone several times a week, and have a good idea who uses the
station and when. Honestly, I don't think it's really being used
except
by a handful of solitary people, and they're mostly using the air pump.
As for other public-facing activities, we're open for retail, and
customers are instructed not to touch anything except bikes that are
being testridden. This is another area that we don't face significant
traffic, we get possibly one or two customers per day at most in these
times.
As for decontaminating bikes, I wipe down the seat, controls, grips,
and
top tube after each test ride, and when doing intake on a customer
bike.
Speaking of customer bikes, we are not a shop that does repair for
people, we only teach people how to do repairs themselves. However,
recently we got a typical misguided question via Facebook about how
much
we charged for a given repair, and it occurred to me that since we
weren't allowing people to repair the bikes themselves, and had a
decrease in things to do as a result of closing open shop, we might as
well accept bikes for repair during this period. This is not something
we advertise anywhere other than in direct response to a spontaneous
request, and we make it clear to each customer that this is not a
regular thing. We've had three customers of this type thus far. I feel
that this transactional dynamic is one that's very easy create as a
controlled process, and decontaminating bikes under this circumstance
is
trivial. Just another technical thing to do to a bike among the usual
array of procedures.
As for classification as an essential service, automobile repair
garages
are typically classified as essential services. We are a
transportation
provider and as assist to people who use their bikes to buy groceries
and keep medical appointments. Bicycles are not a luxury and they are
not primarily a recreational toy, they are a fundamental life utility
and in some cases people rely on them to survive.
I queried Claire from Vélorution Paris deliberately here to provide an
example to the list of recognition that bicycles are an essential
service - the city of Paris recognizes this. As of a few days ago, New
York City does now as well.
Of course, this means that if we *are* an essential service, this
makes
it even more imperative that we create and adhere to strict protocols
to
protect the community we serve even as we struggle to empower them.
Stay strong, healthy and hopeful cyclistas!
~cyclista Nicholas
On 2020-03-26 22:09, Bob Giordano wrote:
...
Hi Carlyn,
at Free Cycles Missoula we've closed completely,
not even doing emergency bikes/repairs/drop offs,
anything. we'll have a good crop of sale bikes when
we reopen, and a clean, organized shop.
Not doing outside public repair stands for the
reasons you've mentioned.
We aim to reopen june 1st- could be earlier or
later- we just wanted a date in our staff of 4's
head.
Our staff of 4 are working safely and responsibly
together, altho we've taken zones. We even have
4 separate doors, 3 separate bathrooms, each have
a tool kit, etc. We're also mentally and physically
prepared to stay away from the shop completely, if
needed, which it looks more and more like.
Our staff have been making these nimble and quick
decisions, keeping our small board up to date as
needed, and they are supportive of what we need to do.
As we clean up around here, we're not doing 'free piles'
outside (too much public handling of stuff). We're staging
trash, thrift store, recycling piles.  However we've had
a couple trusted folks take scrap steel away.
We plan to reopen stronger than ever, and ultimately
we feel that is best for us and the community. Missoula
has been very supportive and understanding.
2 of us are also focusing on grants, all 4 of us are
taking time to think deeply, to share writings, and
slow down.
Bob Giordano, Free Cycles Missoula
Quoting Carlyn Arteaga carlyn.arteaga@bicas.org:
> I appreciate you sharing all your thoughts and ideas.
>
> At BICAS in Tucson we had to dismantle our outdoor fix a flat
station.
...
> Staff working alone inside the shop witnessed clumps of people
> congregating
> very close to each other and at least one individual who was there
for
...
> 3
> hours coughing on everything. As much was we wanted to help people
> out, we
> couldn't justify the germ spreading station we had created.
>
> We have approved a skeleton plan for opening for limited repair
> services in
> a couple weeks. How are others handling this? How do you do
intakes?
...
> By
> appointment only or do you take walk ins?  How are you protecting
your
...
> people and the public? How are you sanitizing bikes you work on?
And
...
> in
> what ways do you see your services as an "essential service,"
keeping
...
> in
> mind that any interfacing with the public right now involves some
> amount of
> risk, for which the ultimate potential consequence is death? Or if
you
...
> have
> decided to remain closed, how did you arrive at that decision,
knowing
...
> that
> there are people who need bike help and are not going to be able to
> access
> it?
>
> I know these are the Big Questions (esp the last couple) we're all
> grappling with right now, I just wanted to have some frank
> conversations
> about why doing what we're doing right now so we can all chew it
over.
...
>
> Please be kind with one another as we respond. None of us has the
> playbook
> for this crisis or truly even enough data yet to know which
decisions
...
> will
> end of being the right ones in the end.
> Thank you all in advance,
> ~Carlyn
>
> --
>
> *Carlyn Arteaga*
>
> *pronouns: they/them/theirs*
>
> Youth Program Coordinator
>
> *BICAS*
>
> 2001 N. 7th Ave. | Tucson, AZ 85701 | Shop: 520-628-7950
>
> carlyn.arteaga@bicas.org | www.bicas.org | Facebook
> http://www.facebook.com/bicascollective/ | Instagram
> http://www.instagram.com/bicastucson/
>
>
>
> *Through advocacy and bicycle salvage, our mission is to
participate
...
> in
> affordable bicycle transportation, education, and creative
recycling
...
> with
> our greater Tucson community.*

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--
*BICAS*
2001 N 7th Ave | Tucson, AZ 85705 | Shop: 520-628-7950
bicas@bicas.org | www.bicas.org | Facebook
http://www.facebook.com/bicascollective/ | Instagram
http://www.instagram.com/bicastucson/
*Through advocacy and bicycle salvage, our mission is to participate in
affordable bicycle transportation, education, and creative recycling with
our greater Tucson community.*
____________________________________
The ThinkTank mailing List
Unsubscribe from this list here:
http://lists.bikecollectives.org/options.cgi/thethinktank-bikecollectives.or...
---------- Forwarded message ----------
From: Jesse Cooper jessecooper0@gmail.com
To: The Think Tank thethinktank@lists.bikecollectives.org
Cc:
Bcc:
Date: Thu, 2 Apr 2020 17:23:42 -0700
Subject: Re: [TheThinkTank] the virus and community bike shops, essential
services thought
Our Community Bikes is opened for limited hours with only the service
department operating through appointments only.
We will be expanding our service hours next week.  We have a very large
base of low income and front line working riders, so we would like to meet
their needs, while monitoring our potential to be a vector.
We have distancing protocols, and disinfecting protocols now in place.
These were pieced together with the help of both our federal health
guidelines, WHO and CDC, and as they work for the Red Cross, have also have
some of these protocols. Most of the recommendations are similar anyhow.
Cleaning protocols
Refer to CDC interim recommendations here:
https://www.cdc.gov/coronavirus/2019-ncov/community/organizations/cleaning-d...
OCB General Enhanced Protocol

Staff and volunteers who are not feeling well are asked to stay home

Door signage reminding clients and visitors who are not feeling well
   or who suspect they have been exposed to COVID-19 to stay home and not come
   inside

The door to the shop should be locked and clients are asked to knock
   as we won’t be answering the phone to capacity

Appointments are necessary, as we will minimize the number of people
   coming through the shop who are not able to receive service.

Staff must maintain the recommended 2m distance for social distancing
   at all times.
There will be a taped line on the floor to help observe this at the front
counter. Enter the required amount on the electronic transaction machine
and step away from the counter to allow the customer to approach.

Wipe down common services between each client (e.g. debit machine
   pinpad, register keys, keyboard, mouse, pens, counter, doorknob).

An alcohol-based hand sanitizer that contains 60%-95% alcohol content
   should be available for all clients upon entering the shop.

When possible, we will equip staff with personal protective equipment
   like gloves and masks.
To consider

If we have any forms or paperwork that normally require sign-off, we
   should look at whether we can adapt that process (e.g. verbal confirmation
   rather than requiring a signature)

Staff will do an assessment of areas of risk within the shop and
   follow procedures to minimize the risk. Some areas of detail like dirty
   rags, disinfecting the disinfecting spray bottle, phones, doorknobs, toilet
   plunger, keypads, keyboards, keyboard mice, electronics buttons, tool cases
   and tools, drawer knobs, cash register keys and trays, keys, bin handles,
   etc
Where necessary, additional measures will be put in place in accordance
with recommendations of public health officials.
Cleaning surfaces:

Wear disposable gloves and fist spray down with soapy water

Wipe clear with a clean disposable towel and spray with disinfectant

(70% plus IsoPropyl Alcohol  or diluted bleach solution of 4
 teaspoons per quart of water)