I'm about to start some staff training and I'm looking for materials for helping teach our staff how to better & more quickly diagnose bike problems as they come into the shop, both for more accurate estimating and for the mechanics to be able to more quickly do the proper (& complete) repairs. Do any of you have anything like this already written up or know of something like this online that you can direct me to?
I tried browsing the Bike Collectives web site for such resources and only found a lot of broken links.
Many thanks in advance for anything you might have or know of,
Tim
Tim Potter Coordinator MSU Bikes Service Center B10 Bessey Hall/ Michigan St. University Along the N. River Trail, 300 ft. west of Farm Ln. Bridge E. Lansing, MI 48824-1033
Ph: 517/432-3400 Fax: 517/432-2743 Email: mailto:bikes@msu.edu bikes@msu.edu Web: www.bikes.msu.edu
"Where there is a wheel there is a way."
Motto of the http://en.wikipedia.org/wiki/Good_Roads_Movement Good Roads Movement, early 1900s