Do you use freehub, the database that bike kitchen created? Just started and it's been great. Allows you to track membership, visits to the shop and volunteers.It's interesting to see how many time someone's been in the shop--helps with recruiting volunteers. "Hey, i saw you built up that raleigh and spend a lot of time on it...would be interested in training to be a volunteer mechanic"....and so on Lucia MoBo Bicycle Co-op
On Thu, Mar 12, 2009 at 1:07 AM, Patrick VDT fivespeed_@hotmail.com wrote:
We track similar things,
But the big one we are trying to get in place is tracking on each bike. Tags get hung on the bike and follow it thru the shop. At the end of its time in the shop we remove the tag and make a quick note on the bike as to what program it went to. We then would send out a quick form letter via email to the donor. After that the paper work is recycled and that's it.
It allows us to touch base with those that have donated a month to a year + ago to thank them as well remind them of us
Patrick stlbikeworks
Date: Wed, 11 Mar 2009 19:06:05 -0400 From: soa@ri.cmu.edu To: thethinktank@bikecollectives.org Subject: Re: [TheThinkTank] What information do you track monthly?
I guess I'd start with a list composed not of what information you want to collect, but what things you want to be able to do. Then figure out what information you need to collect to do those things. Then figure out if it's worth the effort of collecting that information to be able to do whatever that information enables.
It can be temping to try to document, catalog, and archive every last detail because you might need it someday. It's important to keep in mind that every record keeping system you put in place has up-front and ongoing costs in terms of volunteer effort and materials.
That said, we track volunteer hours (for membership and grant writing), total bike throughput (for grantwriting and planning), hours worked (for accounting), all monetary transactions (for accounting, planning, and grant writing), and EAB throughput (for grant writing). There may be more that I'm not thinking of right now, but those are the major ones in my mind.
Stuart
On Wed, Mar 11, 2009 at 6:58 PM, Carl Voss carlvoss@mac.com wrote:
Hello from chilly Des Moines! The Des Moines Bicycle Collective is just about to hit its first anniversary. Miracle of miracles, we're still above water.
What have you experienced collectives learned is important to track regarding shop activities? We think these things are key (especially for applying for grants): *bikes received *bikes given away *bikes sold *Earn-A-Bike completions *bikes recycled/sent to scrapper *tires recycled/sent to scrapper *volunteer hours
Are we missing anything? A couple board members want to create an entry for each bike received (record serial number) and track hours spent on fixing, parts/tires invested. Seems a bit over the top when we're still scratching and clawing for volunteers.
But, willing to listen to the voices of experience.
Carl carlvoss@mac.com Mobile: 515-210-0237
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