At QC Bike Collective we allow trade ups on a bike we sold. Other than that we don’t buy bikes and we probably would think that refund is almost buying. I don’t think we have been asked about refunding, but we certainly are asked about buying and/or trading. We encourage the donation per below and explain our trade up policy. So far, so good.
From: Thethinktank [mailto:thethinktank-bounces@lists.bikecollectives.org] On Behalf Of Josh Bisker Sent: Sunday, June 11, 2017 11:52 PM To: The Think Tank thethinktank@lists.bikecollectives.org Subject: Re: [TheThinkTank] Refund Policy
"You're welcome to donate any parts you don't want anymore"
On Sun, Jun 11, 2017 at 10:49 PM Todd Spinner <tspinner@gmail.com mailto:tspinner@gmail.com > wrote:
We have been recently challenged about our refund policy/lack of a refund policy. Our Co-op sells used parts and a select amount of new parts, mostly consumables and commuter level wheels, etc.
Does anyone have a refund policy that they would like to share? Does your policy differ between new and used parts?
Thanks,