i admit to being guilty here but not in the way sighted in the article my offence is in telling customers that if they walk away from their bicycle dressed like they will be risking arrest    yes these are fully kitted  roadies who are used to being fawned over.  but it still is not the type of thing that we need to be doing. The Bicycle Kitchen was founded in part  as a direct response to the types of attitudes sighted in the article and not the shop of  my admission.

From: director director@communitycycles.org To: The Think Tank thethinktank@lists.bikecollectives.org Sent: Tuesday, August 20, 2013 9:10 PM Subject: Re: [TheThinkTank] Vancouver bike mechanics try to change industry bad attitudes

Sounds good!

On Tue, Aug 20, 2013 at 10:08 PM, Dax Burgos draxula@gmail.com wrote:

do you mind if i post this in the shop?

D

On Sun, Aug 11, 2013 at 7:31 AM, director director@communitycycles.org wrote:

Interesting article about customer service in bike shops.

...

http://www.cbc.ca/news/canada/british-columbia/story/2013/08/08/bc-bike-mech...

-- Ride On!

Rich Points http://communitycycles.org Executive Director (c)303-589-0597 (w)720-565-6019

Community Cycles is Boulder's only bike shop dedicated to bike commuting. Find us on facebook https://www.facebook.com/CommunityCycles

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-- "When I see an adult on a bicycle, I do not despair for the future of the human race." -H.G. Wells _______________________________________________ Thethinktank mailing list Thethinktank@lists.bikecollectives.org To unsubscribe, send a blank email to TheThinkTank-leave@bikecollectives.org To manage your subscription, plase visit: http://lists.bikecollectives.org/listinfo.cgi/thethinktank-bikecollectives.o...