Hey All,
I work at Bike Recycle Vermont, a community shop specifically designed to serve the low/no income population in Burlington VT and beyond. We get a ton of use out of our Bikes at Work trailer. We are currently trying to design a rental program so that we can lend our trailer out to the low income customers we serve. Our only reservations come from not being able to ensure trailers safe return. Loss/damage is an obvious assumed risk when anything is rented out. Generally, that risk is shared between the customer and the org, but our challenge in renting to low income customers is what acts as collateral if customers have no ID or access to money? We are planning to offer a day-time only rental to coincide with our daily hours along with substantial locks for both the trailer and bike. Any suggestions or models that exist elsewhere that may be helpful. Thanks,
Dan