Hi Bayley,
It's a good question.
Long story short, don't put beginners in key decision making roles. Killing
a bike is highly subjective: we kill most department store full suspension
24" bikes, for example, even if they're largely ridable but have 1-2 key
needs, but would save even the grossest road bike from total destruction
because they're so sought after. Try and have a core volunteer or staff
member make the calls, then the beginner volunteer do the task at hand. Our
mechanics use the first section of this checklist to determine whether or
not to kill a bike:
https://docs.google.com/document/d/1mvJGn6drZsb5L_kXiEFJUpHHAbmWGwZQzJqo7Yk…
On top of that, we get so many adult-sized department store bikes that if
the bike has 2 of the following issues, it dies: seized cables/broken
housing, broken shifters, unsalvagable rear wheel, play in rear swingarm,
missing components.
We train people up similarly to you: start 'em with killing bikes, move on
to patching tubes/fixing flats, then tuning kids bikes (without
gyros/gears) kids bikes with gears/gyros, 24" bikes, finally 26" huffys,
then everything else.
Cheers,
Davey
On Wed, Jan 21, 2015 at 4:29 PM, Bayley Vanderpoel <
bayley.vanderpoel(a)velocitycoop.org> wrote:
> Davey,
> Do you have a method of sorting the bikes after they're triaged, such as
> sorting them by particular issue?
>
> I ask because our organization gets a lot of beginners. We decided to
> train them by triaging all the bikes we get, then having them focus on
> particular components each time they come in.
>
> The first day a volunteer might replace 8 bad tires on bikes, the next
> time they might true a dozen wheels, then the next time they adjust a dozen
> brakes.
>
> I'm struggling to wrap my head around a method which allows volunteers to
> quickly find bikes with the component that needs work. I'd like bikes to be
> fixed in a sequence but can't figure out the best way to sort. Anyways I'm
> interested in hearing your thoughts. Thanks!
>
> Bayley
> Velocity Bicycle Cooperative
> Alexandria VA
>
> On Wednesday, January 21, 2015, David Eyer Davis <
> davey(a)bicyclecollective.org> wrote:
>
>> Hi Johnny, All,
>> Thanks Jonathan for the big picture perspective. It's helped a lot in
>> Salt Lake, we delivered 2427 refurbished bikes to our community last year
>> from that location alone, out of 2837 donated.
>>
>> Specifically, we've been using the Walking Bird inventory control tag
>> <http://walkingbird.com/> to good effect, but haven't been attaching it
>> to the bike upon donation. Our kids bikes and kill bikes (around 1200 bikes
>> last year) duck that system, once a bike is donated it is triaged, sorted
>> to be killed by volunteers, tuned by more skilled volunteers, or fixed by
>> paid mechanics. Only the bikes fixed by paid mechanics get a walking bird
>> tag. At this point you can integrate the system into your POS, since each
>> walking bird tag has a unique number. We use the tags to track the bike's
>> progress from mechanic to sales floor to client/customer, keeping the tag
>> on file after the bike has left the shop. So if a huffy comes in, gets two
>> hours spent on it, new tires and tubes and a brake cable, then is given
>> away a week later, the director of operations sees that bike coming and
>> going. We haven't integrated the system into our POS yet, rather we just
>> keep the tags, the director of operations goes through them to reconcile
>> consumables inventory and log mechanic efficiency, and keeps the paper on
>> file in case there's an issue with the bike down the road. We will
>> integrate with our POS as soon as we spend the time stepping it up to a
>> functional computer based, rather than partial paper, inventory. I'll
>> report back then.
>>
>> I believe they're available through QBP, possibly J&B.
>>
>> Thanks,
>> Davey
>> --
>>
>> David Eyer Davis
>> Executive Director
>> Bicycle Collective
>> c: 801-230-6308
>> www.bicyclecollective.org
>>
>> The mission of the Bicycle Collective is to promote cycling as an
>> effective and sustainable form of transportation and as a cornerstone of a
>> cleaner, healthier, and safer society. The Collective provides refurbished
>> bicycles and educational programs to the community, focusing on children
>> and lower income households.
>>
>> On Wed, Jan 21, 2015 at 10:54 AM, Jonathan Morrison <
>> jonathan.morrison(a)gmail.com> wrote:
>>
>>> In my personal experience there is nothing new about what community bike
>>> shops do. All those "ah-ha!" moments are usually when someone has
>>> (un)intentionally applied an existing concept from another
>>> application/industry to their community bike shop. So save yourself the
>>> trouble and time of reinventing the wheel by actively trying to identify
>>> those concepts in the first place.
>>>
>>> Our current Executive Director (Davey Davis) hit it on nose when he
>>> claimed that *"this isn't a shop, it is a factory"* at least in terms
>>> of operations management (
>>> http://en.wikipedia.org/wiki/Operations_management).
>>>
>>> While I spent years in that shop, I failed to see it. Davey is a
>>> genius. But the fact is, broken bicycles are the raw material that we
>>> refine (in mass quantity) into a consumable product that is
>>> sold/re-donated. The more successful Community Bike Shops (that help the
>>> most people) are the ones that make that refurbishing process as efficient
>>> as possible.
>>>
>>> Efficiency happens when you increase the number of bicycles that go
>>> through the shop, while decreasing waste and the time it takes to for the
>>> average bike to go in and out the shop's door. *A sign that you have
>>> an efficiency problem are excess storage. *Especially if they are
>>> stored for more than one "busy season". Given that some shops are in
>>> seasonal weather, obviously things might stack up in the winter.
>>> Accordingly, each shop will have a different averages and goals.
>>>
>>> So, what the hell am I rambling on about?
>>>
>>> *If you don't track the bikes (dates, times and stages), it is hard to
>>> know how to improve.*
>>>
>>> If you are looking for a quick / fun / easy / socratic / fictional tale
>>> to get inspired on how operations management might help your shop achieve
>>> its mission, consider reading the, "The Goal."
>>>
>>>
>>> http://www.homeworkforyou.com/static/uploadedfiles/User_569117112014E_M_Gol…
>>>
>>>
>>>
>>>
>>> Sincerely,
>>>
>>> Jonathan Morrison
>>> c: 801-688-0183
>>>
>>> On Wed, Jan 21, 2015 at 7:45 AM, Nathan Wilkes <nwilkes2(a)gmail.com>
>>> wrote:
>>>
>>>> I was thinking a simple numbered ID.
>>>>
>>>> Nathan
>>>>
>>>> On Tue, Jan 20, 2015 at 3:42 PM, Jonathan Morrison <
>>>> jonathan.morrison(a)gmail.com> wrote:
>>>>
>>>>> What kind of solution are you looking into?
>>>>>
>>>>>
>>>>> Sincerely,
>>>>>
>>>>> Jonathan Morrison
>>>>> c: 801-688-0183
>>>>>
>>>>> On Mon, Jan 19, 2015 at 3:33 PM, jonny b <jonny(a)goodlifebikes.ca>
>>>>> wrote:
>>>>>
>>>>>> Hi Friends,
>>>>>>
>>>>>> Do any shops have examples of tags that they use to track who
>>>>>> donated bikes, who's worked on the bikes, bike's state of repair, etc?
>>>>>> We're working on creating something simple and effective to facilitate
>>>>>> donor recognition as well as getting bikes effectively prepared and sorted
>>>>>> for our youth programs.
>>>>>>
>>>>>> Thanks!
>>>>>> Jonny
>>>>>>
>>>>>> John Barrett
>>>>>> The Good Life Community Bicycle Shop / Two Wheel View / Barrett's
>>>>>> Organic Berries
>>>>>> www.goodlifebikes.ca / www.twowheelview.org /
>>>>>> www.facebook.com/localorganicbarrettsberries
>>>>>> jonny(a)goodlifebikes.ca
>>>>>> 403.619.2648
>>>>>>
>>>>>> ____________________________________
>>>>>>
>>>>>> The ThinkTank mailing List
>>>>>> <a href="
>>>>>> http://lists.bikecollectives.org/options.cgi/thethinktank-bikecollectives.o…">Unsubscribe
>>>>>> from this list</a>
>>>>>>
>>>>>>
>>>>>>
>>>>>
>>>>
>>>
>>
>>
>>
>>
>>
--
David Eyer Davis
Executive Director
Bicycle Collective
c: 801-230-6308
www.bicyclecollective.org
The mission of the Bicycle Collective is to promote cycling as an effective
and sustainable form of transportation and as a cornerstone of a cleaner,
healthier, and safer society. The Collective provides refurbished bicycles
and educational programs to the community, focusing on children and lower
income households.
____________________________________
The ThinkTank mailing List
<a href="http://lists.bikecollectives.org/options.cgi/thethinktank-bikecollectives.o…">Unsubscribe from this list</a>
Jonny,
Attached is the tag that we use. It was modified from the tag found in the appendices of Recycle-a-Bicycle's Tools for Life: https://www.transalt.org/sites/default/files/resources/toolsforlife/26netwo… I've also attached a tag we use for wheels and other items.
We might seek to change the bike tag a bit so the tag slides inside a plastic sleeve, because even printing on more expensive cardstock, the tags can rip off the ties.
- Paul
The Bicycle Tree
shop: (714) 760-4681811 N. Main St.Santa Ana, CA 92701info@thebicycletree.orghttp://thebicycletree.orgon facebook / on instagram / on tumblr / on twitter / on meetup
Date: Mon, 19 Jan 2015 15:33:43 -0700
From: jonny(a)goodlifebikes.ca
To: thethinktank(a)bikecollectives.org
Subject: [TheThinkTank] Bike Tracking Tags
Hi Friends,
Do any shops have examples of tags that they use to track who donated bikes, who's worked on the bikes, bike's state of repair, etc? We're working on creating something simple and effective to facilitate donor recognition as well as getting bikes effectively prepared and sorted for our youth programs.
Thanks!
Jonny
John Barrett
The Good Life Community Bicycle Shop / Two Wheel View / Barrett's Organic Berries
www.goodlifebikes.ca / www.twowheelview.org / www.facebook.com/localorganicbarrettsberries
jonny(a)goodlifebikes.ca
403.619.2648
____________________________________
The ThinkTank mailing List
Unsubscribe from this list
____________________________________
The ThinkTank mailing List
<a href="http://lists.bikecollectives.org/options.cgi/thethinktank-bikecollectives.o…">Unsubscribe from this list</a>
In my personal experience there is nothing new about what community bike
shops do. All those "ah-ha!" moments are usually when someone has
(un)intentionally applied an existing concept from another
application/industry to their community bike shop. So save yourself the
trouble and time of reinventing the wheel by actively trying to identify
those concepts in the first place.
Our current Executive Director (Davey Davis) hit it on nose when he claimed
that *"this isn't a shop, it is a factory"* at least in terms of operations
management (http://en.wikipedia.org/wiki/Operations_management).
While I spent years in that shop, I failed to see it. Davey is a genius.
But the fact is, broken bicycles are the raw material that we refine (in
mass quantity) into a consumable product that is sold/re-donated. The more
successful Community Bike Shops (that help the most people) are the ones
that make that refurbishing process as efficient as possible.
Efficiency happens when you increase the number of bicycles that go through
the shop, while decreasing waste and the time it takes to for the average
bike to go in and out the shop's door. *A sign that you have an efficiency
problem are excess storage. *Especially if they are stored for more than
one "busy season". Given that some shops are in seasonal weather,
obviously things might stack up in the winter. Accordingly, each shop will
have a different averages and goals.
So, what the hell am I rambling on about?
*If you don't track the bikes (dates, times and stages), it is hard to know
how to improve.*
If you are looking for a quick / fun / easy / socratic / fictional tale to
get inspired on how operations management might help your shop achieve its
mission, consider reading the, "The Goal."
http://www.homeworkforyou.com/static/uploadedfiles/User_569117112014E_M_Gol…
Sincerely,
Jonathan Morrison
c: 801-688-0183
On Wed, Jan 21, 2015 at 7:45 AM, Nathan Wilkes <nwilkes2(a)gmail.com> wrote:
> I was thinking a simple numbered ID.
>
> Nathan
>
> On Tue, Jan 20, 2015 at 3:42 PM, Jonathan Morrison <
> jonathan.morrison(a)gmail.com> wrote:
>
>> What kind of solution are you looking into?
>>
>>
>> Sincerely,
>>
>> Jonathan Morrison
>> c: 801-688-0183
>>
>> On Mon, Jan 19, 2015 at 3:33 PM, jonny b <jonny(a)goodlifebikes.ca> wrote:
>>
>>> Hi Friends,
>>>
>>> Do any shops have examples of tags that they use to track who donated
>>> bikes, who's worked on the bikes, bike's state of repair, etc? We're
>>> working on creating something simple and effective to facilitate donor
>>> recognition as well as getting bikes effectively prepared and sorted for
>>> our youth programs.
>>>
>>> Thanks!
>>> Jonny
>>>
>>> John Barrett
>>> The Good Life Community Bicycle Shop / Two Wheel View / Barrett's
>>> Organic Berries
>>> www.goodlifebikes.ca / www.twowheelview.org /
>>> www.facebook.com/localorganicbarrettsberries
>>> jonny(a)goodlifebikes.ca
>>> 403.619.2648
>>>
>>> ____________________________________
>>>
>>> The ThinkTank mailing List
>>> <a href="
>>> http://lists.bikecollectives.org/options.cgi/thethinktank-bikecollectives.o…">Unsubscribe
>>> from this list</a>
>>>
>>>
>>>
>>
>
____________________________________
The ThinkTank mailing List
<a href="http://lists.bikecollectives.org/options.cgi/thethinktank-bikecollectives.o…">Unsubscribe from this list</a>
HI Jonny,
Here's the repair tag we use, by stapling to the handlebar. They are color
coded, based on destination: reserved for shop sales or reserved for school
programs/earn-a-bike. We keep an inventory in Google spreadsheet that lists
the data on the tag. At the end of the year, it becomes easy to sort the
column and count what bikes were sold, what bikes were sent to schools, or
donated to other causes and # de-manufactured. Theoretically, you could
keep the hard copies and count, but some always end up lost - so it's not a
great system unless there are fewer people involved who are equally
committed to the inventory system.
We start the new year's inventory with all the bikes that had no
destination in the prior year.
In our two stores, we use Light Speed, which tracks and prints out the
repairs done.
Karen
On Mon, Jan 19, 2015 at 5:33 PM, jonny b <jonny(a)goodlifebikes.ca> wrote:
> Hi Friends,
>
> Do any shops have examples of tags that they use to track who donated
> bikes, who's worked on the bikes, bike's state of repair, etc? We're
> working on creating something simple and effective to facilitate donor
> recognition as well as getting bikes effectively prepared and sorted for
> our youth programs.
>
> Thanks!
> Jonny
>
> John Barrett
> The Good Life Community Bicycle Shop / Two Wheel View / Barrett's Organic
> Berries
> www.goodlifebikes.ca / www.twowheelview.org /
> www.facebook.com/localorganicbarrettsberries
> jonny(a)goodlifebikes.ca
> 403.619.2648
>
> ____________________________________
>
> The ThinkTank mailing List
> <a href="
> http://lists.bikecollectives.org/options.cgi/thethinktank-bikecollectives.o…">Unsubscribe
> from this list</a>
>
>
>
____________________________________
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<a href="http://lists.bikecollectives.org/options.cgi/thethinktank-bikecollectives.o…">Unsubscribe from this list</a>
Hey Jonny,
This bicycle repair checklist doesn’t contain info about who donated but
it’s the checklist that we use to determine the bikes state. First we
triage the bike to determine what’s the matter with it. We circle every box
which needs work. We’ll put the checklist in a clear plastic sheet, remove
the pedals and zip tie them to the bikes handlebars (which we’ll turn to
the side) to save space.
When a volunteer is learning bicycle mechanics, we encourage them to focus
on one component at a time, i.e. properly adjust 8 brakes one day, rather
than trying to true a wheel, then brakes, adjust the derailleurs, and
bearings. We believe they become proficient faster that way. They can
look at the checklists to determine specific components which need work.
Bayley
Velocity Bicycle Cooperative
Alexandria, VA
*From:* Bayley Vanderpoel [mailto:bayley.vanderpoel@velocitycoop.org
<javascript:_e(%7B%7D,'cvml','bayley.vanderpoel(a)velocitycoop.org');>]
*Sent:* Tuesday, January 20, 2015 4:39 PM
*To:* Vanderpoel, Bayley
*Subject:* Re: [TheThinkTank] Bike Tracking Tags
On Monday, January 19, 2015, jonny b <jonny(a)goodlifebikes.ca
<javascript:_e(%7B%7D,'cvml','jonny(a)goodlifebikes.ca');>> wrote:
Hi Friends,
Do any shops have examples of tags that they use to track who donated
bikes, who's worked on the bikes, bike's state of repair, etc? We're
working on creating something simple and effective to facilitate donor
recognition as well as getting bikes effectively prepared and sorted for
our youth programs.
Thanks!
Jonny
John Barrett
The Good Life Community Bicycle Shop / Two Wheel View / Barrett's Organic
Berries
www.goodlifebikes.ca / www.twowheelview.org /
www.facebook.com/localorganicbarrettsberries
jonny(a)goodlifebikes.ca
403.619.2648
____________________________________
The ThinkTank mailing List
<a href="http://lists.bikecollectives.org/options.cgi/thethinktank-bikecollectives.o…">Unsubscribe from this list</a>
Hey Momoko!
At Our Community Bikes we have a volunteer orientation evening twice a
month, in which we engage prospective volunteers with concepts and
practices of non oppressive language.
Most people aren't familiar with oppressive language and we try and
education them on many different fronts that are basics in communication.
However we can't cover every single nuance or facet that is hurtful or
detrimental to some others. It's not always great, but we are always
recommending that people acknowledge and be aware that this is an inclusive
space.
Code of Conduct is pretty important and should be made clear before
interacting with the space.
I think that an accountability agreement sounds like a great idea. A letter
/ waiver that they would have to read and sign off.
It's no guarantee against poor behaviour but it certainly would be a way of
insuring that they take responsibilities for agreements on interactions.
We have a conflict resolution process for staff and volunteers, and members
/ customers / general public.
We had a middle aged white male volunteer who was golden for example, lots
of great tech skills and super productive and helpful, but a young woman
asks for instruction and he grabs the tool from her hand (?? gah!) (NO !)
and does the work barely explain his process to her ( Aw come on! that's
not instructing !) and when he did, it was in condescending tone (way to
uphold the patriarchy bro... ).
Regardless, an incident report is filed and staff act by assigning a
"buddy" or "go to" person to be the mediator.
That man is approached on gentle and respectful terms, without negative
language but that he need be aware we would like to discuss a situation.
When he consents to this and has confirmed an appropriate time to be spoken
with, we then sit privately and discuss the situation. He wouldn't be
allowed to volunteer until the discussion comes from it.
Results can vary greatly. Each situation is as unique as a snowflake and
prescribed recipes and procedures for con res only is used as a foundation
or basic steps.
If resolution cannot be found, we let go of the volunteer.
so anyhow, it's not as simple as I may be describing, it never is and is
usually difficult, and drawn out. We intend to mitigate that and never let
anything go on for long periods without some sort of closure.
Even with the most frustrating and difficult situation, closure is really
important. Bad rep with long term, selfless, generous volunteers isn't
anything any of us want to carry. However, the person may be completely
unreasonable and unable to dialogue. We would have to cross that bridge
when we get to it.
Some times we just have to ask them to leave and drop it. It's the worst
possible break up. But it happens.
Warm thoughts of you ! and all my confidence that we are doing great work
and being great people ! (unabashed hopefulness and optimism!)
This is from our STAFF manual. It isn't complete in a lot of ways
*Conflict Resolution *
*Rational Sources Of Conflict *
Generally stems from people operating with:
-Different facts
-Different experiences
-Different values
-Different assumptions
-Different constraints
When it becomes apparent to you that a conflict is emerging, these areas
are a good place to start in figuring out how to resolve the difference.
Check with the differing individuals to see if: Facts need to be clarified,
Experiences need to be compared and sorted out, Values need to be aligned,
Assumptions need to be aligned, Constraints need to be understood, words
used need defining/clarification.
Conflict deriving from these sources can generally be resolved with little
difficulty, particularly if it is addressed as soon as it appears.
In this source lie differences of mechanical technique/knowledge. We have
agreed in the past that such differences can easily be resolved by
referring to the Blue Book. Another rational source of conflict lies in
differences of facts/assumptions regarding policy. This can be resolved by
referring to the policy/procedure manual. Difference of values is a bit
trickier but referring to the organizational mission statement may be
useful.
*Emotional Sources Of Conflict *
*Dinosaur Brains *
*...[I]nside each human brain lurks the brain of a dinosaur -- irrational,
emotional, easily enraged -- waiting to take control. . . . [H]umans don't
always act like humans. One minute they're normal, rational people; the
next, they're little better than reptiles. Trouble comes when they use the
Reptile Response -- their primitive thinking patterns -- instead of the
rational part of their brain. *
Instinctual response
• Get it now! *(Impulsive) *
• Fight, flee, or freeze *(Threatened) *
• Be dominant *(Competitive or controlling) *
• Defend the territory *(Defensive) *
• Get the mate! *(Sexually competitive) *
• If it hurts, hiss! *(Complaining) *
• Like me, good; not like me, bad! *(Intolerant) *
Sometimes--especially in stressful situations--a short-circuit occurs and
people have difficulty re-channeling their response from their dinosaur
brains to their reasonable brains, and to shift from instinctual, emotional
behavior to thoughtful, rational behavior. It is important for us to
understand and accept that everyone reacts from his or her dinosaur brains
sometimes. Although it is easy for one dinosaur brain to bring forth other
dinosaur brains (for one person's emotional reactions to stimulate others'
emotional reactions), we must avoid the temptation to respond to impulsive,
threatened, defensive, or other emotionally-based behavior in like
emotional ways and to respond instead in rational ways.
29
*Approaching a conflict: *
*Appropriate behavior *
-communicate that conflict is/has been present.
-try talking when the conflict begins.
-Use “I” statements both in talking to the person you are disagreeing with
and your coworkers.
*Inappropriate behavior *
-ignoring that there has been a dispute (which is not the same as
consciously trying to calm down and deal with the problem later)
-verbal or physical violence
-gossip or talking shit about the person you are in conflict with to staff
or customers
-trying to get people on “your side”
-exaggerating
*Ground Rules *
*What to try to do (if you're involved): *
-listen and be open to suggestions (even the ones that imply you have been
wrong or have fucked up)
-be solution centered
-be concise and practice assertive communication
-use I statements to define your needs
-give reasons behind your thinking
-remember it's ok to differ and all ideas should be treated with respect.
Disagreement does not mean rejection.
-restate what you are saying using different words/language when you feel
that you're not being heard
-take responsibility
-be aware of non-verbal communication
-think about your needs but do not ignore the needs of the collective.
*What Not To DO: *
-blame people (this leads to guilt, defensiveness, and alienation)
-avoid addressing conflict (this impedes resolution)
-resort to verbal or physical violence
-Gossip (and if you do find yourself gossiping, ask yourself “why?”)
-get people onto your “side” of the conflict
-perpetuate or fall victim to groupthink which is a mode of group behavior
in which ideas, even ideas which are not well thought through, may prevail
despite the individual group members' ability to know the ideas are not
useful, or worse, actually harmful to the group's goals.
*What to try to do (if you're not involved): *
-gently ask those involved to work out their differences
-talk about it or let it go
-express how the conflict is affecting you/your work environment/the group
-ask the individuals involved to meet with you or another person who will
act as a mediator
-ask yourself or your coworkers how you can help the process
*What Not To Do (if you are not involved): *
Subcommittee 30
*When are they necessary? *
-Either when those involved feel that a subcommittee would be beneficial or
when coworkers feel it to be necessary.
*Made up of: *
- at least 2 people (each person involved has a say as to who 1 of the
people in the subcommittee is), others can volunteer.
*Goals: *
-must meet no more than 1 week after the issue is raised (what step!???)
-to simplify and expedite the conflict resolution process
-to support those involved in the process
*Roles may be: *
-Mediating meetings between the parties involved.
-to identify or clarify problems
-to figure out effective ways of communication between parties
-to provide an objective perspective (as much as that is possible) on the
situation
-to communicate to the parties involved what the needs/desires of the
collective are
-to provide feedback on the conflict resolution process
-Enforce repercussions, timelines and the like. When staff are asked for
feedback a time line must be set, and must be quite short so that the
process isn't put on hold. Repercussions for tardy responses must be
established.
On Mon, Jan 12, 2015 at 12:28 PM, momoko saunders <analyst(a)bikefarm.org>
wrote:
> Hello!
>
> Accountability is a struggle for Bike Farm. As an all volunteer run
> organization, it's difficult to chastise undesirable behaviour. Not
> only is it hard to tell someone who is volunteering their time that
> they did not do something right, but the negative feedback is not the
> kind of environment we're trying to create.
>
> Still, what happens when someone messes up. To say nothing is nearly
> as detrimental. It erodes the quality of the service we provide, and
> can lead to an unsafe working environment.
>
> What do other collectives do? Do you have a accountability agreement?
> Something along the lines of, "by volunteering here, I want to be held
> accountable to the group in these ways..." or a grievance procedure?
>
> How do you communicate about your issues?
> any feed back would be greatly appreciated.
>
> Cheers,
> -Momoko
> ____________________________________
>
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> http://lists.bikecollectives.org/options.cgi/thethinktank-bikecollectives.o…">Unsubscribe
> from this list</a>
>
>
Hi Everyone! We're excited to announce this year's program
<http://youthbikesummit.org/program-2015/>. Please take a look and feel
free to share!
<https://t.e2ma.net/click/uzd1g/asaqdh/ag5hmb>
*Announcing the 2015 Youth Bike Summit Program!*
We are thrilled to announce this year's *outstanding line-up*
<https://t.e2ma.net/click/uzd1g/asaqdh/q85hmb> of speakers, panels,
workshops, and activities at the 5th Annual Youth Bike Summit! Whether
you're a teenager, college student, educator, parent, advocate, urban
planner, civil servant, cycling enthusiast, or community leader of any age,
we hope you'll join us to share your vision and ideas for how to create a
more just, equitable, and inclusive biking movement. The 2015 Youth Bike
Summit is hosted by Bike Works
<https://t.e2ma.net/click/uzd1g/asaqdh/606hmb>, February 13-15, 2015 in
Seattle, WA. **The deadline for *early-bird tickets
<https://t.e2ma.net/click/uzd1g/asaqdh/mt7hmb>* has been extended to
February 1.* Register today! *More information can be found
at youthbikesummit.org <https://t.e2ma.net/click/uzd1g/asaqdh/2l8hmb>.
Thank you for sharing this information w/ youth and adult bike leaders in
your community!*
<https://t.e2ma.net/click/uzd1g/asaqdh/ie9hmb>
*Support Youth Leaders to Attend the Youth Bike Summit!*
Several youth cycling groups and school bike programs from across the US
are working hard to raise funds to travel to Seattle to attend the Youth
Bike Summit. If you've ever attended a YBS, you know what an inspiring
experience it can be. Please consider making a contribution to one of these
groups - any amount is a tremendous help! International High School at
Union Square (NYC) <https://t.e2ma.net/click/uzd1g/asaqdh/y69hmb>, El
Puente Academy of Peace & Justice (NYC)
<https://t.e2ma.net/click/uzd1g/asaqdh/ezaimb>, Bikes Not Bombs (Boston)
<https://t.e2ma.net/click/uzd1g/asaqdh/urbimb>, BICAS (Tucson)
<https://t.e2ma.net/click/uzd1g/asaqdh/akcimb>.
<https://t.e2ma.net/click/uzd1g/asaqdh/qcdimb>
*Learn More About Youth Cycling Advocate Brook Negussie!*
Introducing Brook Negussie, one of this year's youth presenters during the
keynote address! Brook states: "What inspires me is having all these
amazing people traveling from around the country to learn more about how
they can improve their communities through the use of bicycles." Learn more
about Brook's experience from our generous sponsor, Cascade Bicycle Club
<https://t.e2ma.net/click/uzd1g/asaqdh/64dimb>.
<https://t.e2ma.net/click/uzd1g/asaqdh/mxeimb>
*Apply for an Adventure Cycling Youth Travel Scholarship!*
Adventure Cycling is seeking candidates for their 2015 Young Adult Bike
Travel Scholarship Program <https://t.e2ma.net/click/uzd1g/asaqdh/2pfimb>.
Adventure Cycling will choose two winners who will participate in either
the Leadership Training Course or the Introduction to Road Touring course.
Eligible candidates will be ages 18-25 and have an interest in bicycle
travel and touring. *The application deadline is February 1, 2015. Learn
more about Adventure Cycling during their presentation at the Youth Bike
Summit!*
Youth Bike | Director
www.youthbikesummit.org | Facebook
<https://www.facebook.com/pages/Youth-Bike-Summit/230384430374509> | Twitter
<https://twitter.com/youthbikesummit>
*Youth Bike Summit | **February 13 - 15, 2015 | Bike Works | Seattle, WA*
*Youth Bike transforms our local communities and strengthens our national
movement by empowering bicycle leaders.*
No specific answer here, only a reflection that this is a place where
process becomes really important: when there's no structure in place to
even begin looking at bad behavior (or sub-optimal behavior) then it falls
to individuals to intervene, which makes conflict hard to avoid. Even
having guidelines on paper and a rotation for who enforces them or brings
up grievances can be helpful. My experience in some groups has been that a)
creating a process helps establish a space where people can participate
without it becoming personal, b) starting anywhere and iterating upon what
you've got is better than having nothing
love love love,
Josh
On Mon, Jan 12, 2015 at 3:28 PM, momoko saunders <analyst(a)bikefarm.org>
wrote:
> Hello!
>
> Accountability is a struggle for Bike Farm. As an all volunteer run
> organization, it's difficult to chastise undesirable behaviour. Not
> only is it hard to tell someone who is volunteering their time that
> they did not do something right, but the negative feedback is not the
> kind of environment we're trying to create.
>
> Still, what happens when someone messes up. To say nothing is nearly
> as detrimental. It erodes the quality of the service we provide, and
> can lead to an unsafe working environment.
>
> What do other collectives do? Do you have a accountability agreement?
> Something along the lines of, "by volunteering here, I want to be held
> accountable to the group in these ways..." or a grievance procedure?
>
> How do you communicate about your issues?
> any feed back would be greatly appreciated.
>
> Cheers,
> -Momoko
> ____________________________________
>
> The ThinkTank mailing List
> <a href="
> http://lists.bikecollectives.org/options.cgi/thethinktank-bikecollectives.o…">Unsubscribe
> from this list</a>
>
>
Hello all,
Locally, we have a think tank / forum that focuses on community progress
and they have asked us for a recommendation on someone who can give a
presentation / lecture on active transportation. Of course, we have no
shortage of topics in mind.
So we'd like your help - who have you heard and think is great or would
like to hear speak about what biking and/or walking can do and is doing
to help improve quality of life? Or, maybe you're the person we're
looking for - if so, let us know!
To dig into this a little more, there are a ton of areas we'd love to
focus on; however, improving support for and accessibility to biking and
walking for people in undeserved and low-income communities is
definitely high on our list. Whether it's one particular topic such as
community building, bike cooperatives, youth programs, bike clubs, or
otherwise, or a combination of many topics, we'd like to find a great
speaker who can discuss the importance of biking and/or walking and
share what they've done and accomplished in their city.
Also, I think we've all heard our fair share of "experts" who, while
brilliant and passionate, they just aren't good presenters for whatever
reason. We don't need a Winston Churchill or MLK, Jr., but we need
someone who can offer great insight and isn't dull. Also, the closer the
person is to Erie the better, and we're looking to schedule someone for
spring.
For some background, Erie is a city of 100,000 and has no bike shop or
bike cooperative within city limits. We have fewer than two miles of
bike lanes (though a really nice 10 mile multiuse path), we don't have a
bike/ped coordinator or bike/ped plan, but we are set up in a wicked
awesome grid system and have wide roads with not much congestion.
About us - we're a new organization (circa 2012) and there has never
been a bike advocacy organization like us. In other words, we all have a
long ways to go and providing education opportunities like this to help
spark further action, involvement and investment is very important.
Thanks for you help and suggestions!
--
Justin Smith
Bike Erie
www.bikeerie.org [1]
(814) 580-9108
Follow us on Facebook & Twitter!
Links:
------
[1] http://www.bikeerie.org/