TheThinkTank September 2022

thethinktank@lists.bikecollectives.org

13 participants
9 discussions

Reusable Repair Checklist Tag
by director 02 May '23

02 May '23

Hey All, We just spent some time and redid the tag we use to track repairs on a bike. I'm sure your shops are similar to ours in that many mechanics of varying skill levels will work on a single bike before it's distributed back to the world for use. This make it challenging to ensure a standard of quality on any given bike leaving the shop. As we fleshed out the tag we realized that it could function loosely as a curriculum. For most mechanics, especially students we suggest starting at the top and working down the list. I've come to realize that no two mechanics will do things in the exact same way, everyone has their own style. We've been suggesting that folks do the first two items in order and then address the rest of the repairs at their discretion. Of course we couldn't put everything on a half page so we had to make compromises. You'll notice as you get closer to the bottom of the tag the categories are a little more broad and don't get into the finer details. We're working on a final check list that will include finer details like checking bearing play, tire wear, fine tune derailleurs and brakes... The final checklist won't hang on the bike but it'll be around the shop and part of our training. Stay tuned for this. We print these double sided, cut them in half and laminate them. We hang them on the handlebars and fill them out with a Sharpie. When the bike is done and gone we clean the Sharpie off with 90% rubbing alcohol and a rag. This allows us to use one tag over and over and over. We've been using these tags for about 2 weeks now and it's been awesome. Communication between mechanics is much clearer and bikes are getting done faster. It's really helped orient Earn-A-Bike students to what needs to be done next on their bike. Anyway if you think it's a good idea feel free to adapt it to your shops needs. -- Ride On! Rich Points http://communitycycles.org Executive Director (c)303-589-0597 (w)720-565-6019 Community Cycles is Boulder's only bike shop dedicated to bike commuting. Find us on facebook https://www.facebook.com/CommunityCycles

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Service Tickets and Bike Tags
by Amanda Chilson 28 Apr '23

28 Apr '23

Good Afternoon, I am wondering if bike collectives and shops could share what they are using for service tickets or slips when a bike is being purchased, when preparing a bike to sell, when people drop off a bike to be fixed/tuned and/or a bike that was donated? Thank you so much for your help! Amanda Chilson Health and Wellness Coordinator Northern Berkshire Community Coalition 61 Main St. Suite 218 North Adams, MA 01247 413-663-7588 Ext. 16 www.nbccoalition.org

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Bici Taller de Comunidad en Bogota, CO?
by eric clough 11 Oct '22

11 Oct '22

Any knowledge amongst the Think Tank about community-style bike shop in Bogota, Columbia? I am preparing for a visit to the Bogota area and would like to 'engage' (voluntourism?) with Bogota bicycle culture. Ciclovia is definitely on my list! Eric Front Street Community Bike Works Coos Bay, OR (US)

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Re: [TheThinkTank] Losing Our Space, Looking for Strategic Guidance & Advice
by Gordon Hamachi 09 Oct '22

09 Oct '22

Josh: Sorry to hear that you're losing your space. Every organization that doesn't own its own space needs to have a plan for what to do if this happens. Therefore, thank you for sharing news of your current crisis with the rest of us. A few years ago, my local nonprofit bike shop lost its space and had to scramble to find a new location. Having experienced that fire drill, here are some actions you could take, in no particular order: - Plead for more time at the current site - Raise funds to purchase the current site - Find and rent a new space - Shrink your space footprint if you can't afford market rents - Become a distributed organization with no specific location - Appeal to local government or business - Partner with a compatible and sympathetic non-profit that does have space *History* Philosopher George Santayana is credited with saying that those who cannot remember the past are doomed to repeat it. In this case, let's remember the past because we *do* wish to repeat it. How did you get your current space? What are the chances that you can do the same thing again? My own organization had been in a space behind an auto repair shop for over 20 years, because the property owner liked what we were doing. He was willing to rent us space at well below market rates. A few years ago the property owner died and one of the heirs insisted on selling the property. The property was certainly worth millions, so buying it would have required raising big bucks. We had months to deal with this. Instead of trying to raise that much money, we chose to look for a new place. *Time Horizon* I agree that it is critical to know how soon you need to vacate. In the worst case you have less than one month before you need to be out. Do you need to move NOW, or do you have months in which you can apply for grants, and make the rounds of various elected officials, agencies, and friendly non-profits who *do* have space? *Space Needs* Think about your minimal and ideal needs. How much space do you currently occupy? What percent is bike storage, tools parts and supplies, retail space, work space? How much could you shrink your space? Are you willing to temporarily go dormant and store everything while you work on finding a new space? Where I live in California, we can generally wrench on bikes outdoors all year long. At minimum, we need warehouse space to store bikes, tools, and supplies. Our shop was only open on weekends, when we could expand out into the adjacent parking lot. When it is sunny or rainy we work under pop-up canopies. One idea that I floated that didn't gain traction was to become a virtual organization with no specific operating location. We could distribute bikes, tools, parts and supplies to our members. Each member could host small popup neighborhood bike repair activities at or near their homes. Repaired bikes (that were ready to be donated) and broken bikes (that needed repairs), could be picked up and dropped off on demand. This model might need warehouse space somewhere, and occasional use of a truck or van. It is also helpful to think big. Ideally, how much space would you want? Where is the ideal location? Would it include retail space? Shop space? Bicycle storage? *Elevator Pitch* In the world of tech startup companies, founders hone their elevator pitches before seeking funding. This is a brief 30-second presentation that summarizes what you do, what you need, and what benefits will ensue if they give you what you want. Write and practice delivering a compelling pitch. There is plenty of advice on how to do this. For example: https://blog.hubspot.com/sales/elevator-pitch-examples The goal of an elevator pitch is to receive an invitation to make an extended presentation. You'll want to refine your extended presentation before you start beating the bushes for money. Find the best person in your organization to make the presentation. Do dry runs. Get feedback from business people who have experience with PowerPoint. Refine your slide deck. *Finding Money* If you're going to be asking for money, start by knowing how much to ask for, and where it will go. Do you simply need funds to move? Do you need money to purchase real estate or build out a space you intend to rent? If you're considering a purchase, talk to a local commercial real estate agent to get an idea of how much money you'll need. The good news is that in places with high real estate prices, there are bound to be lots of rich people. Some of them are looking for opportunities to do something to benefit the community. You need to find these people and cultivate relationships with them long before you have a need. With luck, you already know some of them. For example, one wealthy friend of mine was interested in creating a "Maker space" where bike repair activities would coexist with artists needing machine tools, welders, plasma cutters and space to fabricate large scale projects. She might have been willing to put up 1/4 to 1/2 of a property's price, if Maker activities could happen there. That proposal didn't go anywhere, I think because our executive director didn't want to share a space. Various charitable foundations may be good sources of money. They usually have a grant application process. Sometimes their current emphasis might be in one particular area. It's best to phone them to try to assess how well your organization fits with the foundation's current priorities (in other words, what your chances are of being funded). Foundations don't want you to waste your time or theirs, if it seems unlikely that they would fund your grant request. They should be willing to tell you the size of grant that they typically make, so you'll know if your request is going to be in their ballpark range. Foundations seem to want to grant large sums for things like new programs or even a new building, rather than for normal operating expenses. If you're going to ask for donations of any kind, it's best if you are already an established non-profit in the eyes of your State and Federal Government. I could be mistaken, but my impression was that the Mechanical Gardens had not jumped through the necessary hoops to do that. It seems to take a long time to obtain nonprofit status, so you should get started on that if you haven't already done so. If you're applying for grants, you're going to need to document the public benefit that your organization has provided to the community. Many nonprofit shops publish an annual public impact summary to boast about the number of low income people served, the number of bikes repaired and donated back into the community, or the like. If you don't already have this information, start assembling the data (if available) to show your historic growth trend in measurable output. I'm personally not that high on crowdsourcing for major capital campaigns. In my opinion, the amount that you'll need to purchase a property is just too large to gain traction. *Appeal to Elected Officials and Local Businesses* Your local government probably controls a lot of space. The ideal time to get the attention of elected officials is during their election campaigns. Candidates seem more open to hearing about your needs, especially if you can explain the larger problem that nonprofits--that benefit the community--need operating space in an area where rents are sky high. They may be aware of city-owned spaces that you could use. One of the best values of good politicians is that they know a lot of people. Perhaps they can hook you up with a company that is looking for a way to give back to the community while boosting its public image. Perhaps they know a business owner who is a bike enthusiast and make space for you to operate. *Appeal to Other Nonprofits* It might be possible to get space from another nonprofit. Our shop donates repaired bicycles to the needy; a local church that has space might be willing to give us space if we could supply more bikes to the people they serve. *Appeal to Everyone You Meet* It probably doesn't hurt to explain your situation and needs to everyone you encounter. The next person may have the ability to help, or know someone who does. *Here's What We Did* A large tech company near us has been buying up entire blocks of properties to build more office space. They had a warehouse that they were willing to lease to us for well below market rate, but it was a month to month lease because they might decide to start building at any time. We can be asked to vacate with 30 days notice. Fortunately, a neighboring business on the block does not want to sell, so it could be years before the large tech company can acquire the entire block and commence construction. The pandemic-inspired popularity of working from home might also mean less pressure to build offices and more surplus property available for non-profits.

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Hiring Shop Director for Community Cycling Center - Portland, OR
by momoko saunders 04 Oct '22

04 Oct '22

Hi all, I want to post about two big positions at the Community Cycling Center here in Portland OR. We're hiring a Bike Shop Director <https://communitycyclingcenter.org/about/jobs/21957-2/> and Service Manager. <https://communitycyclingcenter.org/about/jobs/service-manager/> We are hoping to get in all applications by the first week of October. Community Cycling Center is a Bike non-profit which has been in operation since 1994. We have a full service Bike shop where we offer used bike sales, low income community discounts, volunteer opportunities, and earn a bike programming. We also have a number of programs which help make bicycles more accessible to our community. If you are interested in a position here, please feel free to Direct Message me and we can chat about the opportunities. Thanks all for reading! Pass it along to your friends! -Momoko

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Insurance
by Alexander Lazar 28 Sep '22

28 Sep '22

Hi all! I volunteer with Bikerowave in Mar Vista (Los Angeles). Unfortunately, our current insurance carrier decided not to renew our insurance policy citing the following reasons: “The insured’s operations are no longer eligible within our program due to changes in our appetite. Our program requires the primary operations to involve the insured manufacturing bicycle components, assembly, or a bicycle store selling bicycles, renting them, etc. As this risk is offering space, tools, and assistance for customers to repair their own bicycles, it no longer fits”. We have had no claims in recent years - maybe ever? - and they've been our carrier for quite a while. We're working with an insurance broker to find new insurance, but does anyone have suggestions? Thanks, Alex

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Re: [TheThinkTank] Insurance
by Emily Gage 27 Sep '22

27 Sep '22

Sorry to hear that. I’d recommend asking your broker to get a quote from West Bend. We had trouble finding someone to cover us as a nonprofit bike shop, and West Bend has been a great fit. We’re a slightly different model than yours, but worth a try! Sent from my iPhone > On Sep 27, 2022, at 8:32 PM, Alexander Lazar via Thethinktank <thethinktank(a)lists.bikecollectives.org> wrote: >

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Losing Our Space, Looking for Strategic Guidance & Advice
by Josh Bisker 27 Sep '22

27 Sep '22

Hey pals, the Mechanical Gardens in NYC is losing our home base and needs to find a new home. I'm wondering if people have advice on any of these topics: - Leveraging a crisis like this into successful fundraising campaigns - Propositioning other organizations to partner with you and donate space that can house you at a site they control — for example, government agencies, real estate developers, community development corporations, nonprofits, or for-profits. - Some other strategy i'm not seeing here...? I'm eager to hear what's worked for you, as well as any lessons about what hasn't. I'm keen to hear specific pieces of advice about how to construct this pitch or frame the ask, who to engage with, and things like that, and I'd be grateful if you could share specific resources — a pitch deck, a proposal document, anything along those lines. NYC is an extraordinarily hard place for, you know, essentially everything, and real estate is the hardest thing of all, so things that may have worked in other places simply might not work here ... but I'm taking all the advice I can get. xox Josh Josh Bisker | 914-500-9890 <http://voice.google.com/calls?a=nc,%2B19145009890> <http://voice.google.com/calls?a=nc,%2B19145009890>| Executive Director, Mechanical Gardens Bike Co-op <http://bikecoop.nyc/> 2022 Donation Drive is ON! Support Bike Equity in NYC Today! <http://bikecoop.nyc/donate> Funkrust Brass Band <http://funkrust.com/> | Kessel Run Radio Show on Maker Park Radio <https://makerparkradio.nyc/shows/the-kessel-run-w-joshjoshjosh/>

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Thinktank Search Function Errors
by Nicole Muratore 13 Sep '22

13 Sep '22

Anyone else getting this error when searching the thinktank messages? ht://Dig error htsearch detected an error. Please report this to the webmaster of this site by sending an e-mail to: mailman(a)listserver-ogle.dreamhost.com The error message is: Unable to read word database file '/usr/local/dh/mailman/ogle/archives/htdig-db/thethinktank-bikecollectives.org/db.words.db' Did you run htdig? Cheers, *Nicole Muratore, Shop Manager* (she/her) Bike Saviours Bicycle Collective (602) 429-9369 | bikesaviours.org | @bikesaviours

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TheThinkTank September 2022