We have a regular volunteer with a number of diagnosed mental health
issues. When helping people he is knowledgeable, enthusiastic, and
friendly but gets carried away quite often and sometimes has strange ideas
or ways of doing things.
A while back I overheard him tell someone not to adjust their axle nuts
during the month of August because the metal is too malleable then. I'm
sure the person who was told this knew not to take it as reliable advice.
The real problem is that he generally takes 1-2 hours to help someone patch
a flat because he is so detailed and has so many rituals (cleaning the tire
and rim bead with a soapy tooth brush). Other repairs are similar and
often spiral out of control (while removing a tire he notices a slightly
bent derailleur, and soon the derailleur and chain are removed to be
straightened and rigorously cleaned even though the patron had no problems
with shifting) Often this ends with frustration or on occasion results
in a meltdown.
I've had multiple direct discussions with him about 'how not to help
people' (Don't take over their project, don't impose your ideas, there
may be more than one right way to patch a flat) but this had had a limited
Does anyone have constructive advice to offer or experience from similar