December 2025 - TheThinkTank - lists.bikecollectives.org

Volunteer Retention
by Geoff Smart 02 Feb '26

02 Feb '26

Hi All, In some but not all of our sessions we have an issue with volunteer retention. After surveying our volunteers and people who left after 3-4 sessions the consensus is that our 1 hour induction is not enough and that we need a more structured training and onboarding over multiple sessions for the cohort that for various reasons need more training and more interaction with staff and volunteers. Has anyone had any luck with increasing retention using a more structured approach. If you have, we would appreciate any content or information you can share with us, and any other tips you may have to increase retention Regards *Geoff Smart* Chair Back2Bikes M : 0419 345 440 525 Williamstown Rd Port Melbourne 3207 back2bikes.org.au

12 13

Quantifying Impacts
by Bobby Kennedy 26 Dec '25

26 Dec '25

Howdy, all! Tis' grant application season and we at the Street Collective are busy as elves begging Santa for decent wages and sanitary working conditions! Something that comes up regularly is that major donors want to see quantitative data about our impacts on the community as part of their grant application processes. We've talked about follow-up surveys, but I wanted to know if other organizations have tried to gather hard data about how bikes have helped their clients. Thanks in advance! -Bobby Bobby Kennedy Director of Bike Shop Operations 515-288-8022 c: 319-551-6174 bobby(a)dsmstreetcollective.org [cid:f0f690cd-6478-4088-aba7-30646a5672ef]

6 6

E-bikes
by Andy Ballentine 01 Dec '25

01 Dec '25

Hi -- How are bike co-ops dealing with e-bikes? We are all-volunteer at the Bicycle Co-Op of Williamsburg (Virginia). We have several very fine mechanics, but none of us is expert in the motors and batteries of e-bikes, and we don't know whether we should accept them as donations or sell them. I'd be interested in others' experience and policies. Thanks -- Andy Ballentine

12 21