- TheThinkTank - lists.bikecollectives.org

Refunds
by Geoffrey Smart 13 Jun '17

13 Jun '17

At Back2bikes we do not give refunds on bikes but allow people to trade up within a month We offer no warranty but will fix a bike within the first month if there are any issues such as brakes or derailleur slippage or any serious issues. Regarding second hand parts we generally sell them to people who seem to be aware of what they are buying and explain that they are cheap and that it is buyer beware. With new parts we abide by Australian law which states that the part must be fit for use. We generally offer to exchange or refund if the part is faulty or unfit for purpose. I would make the comment that we are a self funding community organization so often our buyers are also donors. Our policy is therefore to err on the side of generosity particularly when dealing with clients who are obviously in need of assistance. Geoff Back2Bikes Port Melbourne Australia -- Sent from Gmail Mobile

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submission
by Julie Williams 13 Jun '17

13 Jun '17

This is a document listing some of the biggest and/or most frustrating mistakes we made in our first year as mechanics. I intend to pass it out to apprentices when they start. Can anyone add anything? thanks!JulieBetty's Bikes, Burlington, Vt

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Refund Policy
by Todd Spinner 12 Jun '17

12 Jun '17

We have been recently challenged about our refund policy/lack of a refund policy. Our Co-op sells used parts and a select amount of new parts, mostly consumables and commuter level wheels, etc. Does anyone have a refund policy that they would like to share? Does your policy differ between new and used parts? Thanks, -- Todd Spinner Bike Project of Urbana-Champaign (IL)

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Help with Bike!Bike! copy and testing
by Godwin ! 12 Jun '17

12 Jun '17

Hey folks, we have a new registration process and copy on the site this year and I'd like some help improving it before we open registration. If anyone is interested in helping out you can see the testing wiki here: https://www.bikecollectives.org/wiki/index.php?title=Bike!Bike!_Testing You can also reach out to me any time if you have questions or want to speak to me directly about suggested changes. I'll also be reaching out to translators later this week once English copy is more or less finalized. If I haven't spoken to you about translating content into Spanish or French and you would to help out, please contact me and I'll make to to include you once we are ready. Thanks! Godwin

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Re: [TheThinkTank] Refund Policy
by 3rdwardbikes 12 Jun '17

12 Jun '17

Caveat emptor(let the buyer beware) is established common law. Refunds are a courtesy extended to the buyer to promote goodwill. At 3rd Ward Bike Shop, it comes down to the question, "Who is at fault?" If a staff member sold a part, new or used, that did not fill the need or correct the problem, then we exchange for the correct part. If a new part is flawed or fails due to manufacture defect, we replace the part. If we can not satisfy the client, because we do not have the part/solution at hand, we refund his money. Sent via the Samsung Galaxy Note® 3, an AT&T 4G LTE smartphone -------- Original message -------- From: Josh Bisker <jbisker(a)gmail.com> Date: 06/11/2017 10:52 PM (GMT-06:00) To: The Think Tank <thethinktank(a)lists.bikecollectives.org> Subject: Re: [TheThinkTank] Refund Policy "You're welcome to donate any parts you don't want anymore" On Sun, Jun 11, 2017 at 10:49 PM Todd Spinner <tspinner(a)gmail.com> wrote: We have been recently challenged about our refund policy/lack of a refund policy. Our Co-op sells used parts and a select amount of new parts, mostly consumables and commuter level wheels, etc. Does anyone have a refund policy that they would like to share? Does your policy differ between new and used parts? Thanks, -- Todd Spinner Bike Project of Urbana-Champaign (IL) ____________________________________ The ThinkTank mailing List <a href="http://lists.bikecollectives.org/options.cgi/thethinktank-bikecollectives.o…">Unsubscribe from this list</a> -- Josh Bisker 914-500-9890New York Mechanical Gardens Bike Co-op596 AcresBindlestiff Family Cirkus

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Re: [TheThinkTank] Pedal Society in Vancouver, BC Hiring an Executive Director!
by rob＠robertgrossmandesign.com 02 Jun '17

02 Jun '17

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Pedal Society in Vancouver, BC Hiring an Executive Director!
by Sarah FioRito 02 Jun '17

02 Jun '17

Hey Folks, Pedal is looking for a passionate and energetic Executive Director. This position is new for Pedal and it is an opportunity to support in shaping the organization for a future of innovative programs and expanding Pedal’s ability to serve low income and marginalized communities. Feel free to share this posting with anyone you know who would be interested : https://ca.indeed.com/cmp/1987/jobs/Executive-Director- 282326b7cacf7042?q=Executive+Director Feel free to reach out if you have questions! Best, Sarah

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Mentorship Program
by Jen Roberton 02 Jun '17

02 Jun '17

Hi everyone, I am currently working on a mentorship program to get cyclists to mentor non-cyclists. The goal is the encourage peer to peer learning, and the focus is on getting people into riding, not necessarily mechanics. Has anyone worked on anything similar? Thank you, Jen -- *Jen Roberton * Linkedin <https://ca.linkedin.com/in/jen-roberton-bab10aa1> | Webpage <http://jenroberton.com> M.A. School of Community and Regional Planning, University of British Columbia Honours B.A., University of Toronto

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Bike Bike 2017 Winnipeg Aug 24-27
by Graham Stewart 26 May '17

26 May '17

Conference information in english is up at en.bikebike.org Spanish and French will be posted as they are translated. Registration is planned to open early June. Please address any questions to bikebikewpg2017(a)gmail.com

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unsubscribe
by Hil H 25 May '17

25 May '17

unsubscribe hhebert01(a)gmail.com

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Listing or website of worldwide bicycling conferences
by waymond smith 17 May '17

17 May '17

Hello Think Tank, I was wondering if there is a list or website that a person can refer to in order to see bicycle conference worldwide? Thanks May Peace Go With You Waymond Smith

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Re: [TheThinkTank] Who's Got the Best Volunteer On-Boarding / Training Program?
by christopher＠holisticcycles.com 09 May '17

09 May '17

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Car sharing in community
by Dan Kollár 05 May '17

05 May '17

Hello TheThinkThank, maybe a bit weird subject as we are talking about bikes most of the time, but we just bought an old van so we can transport many bikes and sounsystem on tricycle and stuff from and to our voluntary bike coop, Bikekitchen Bratislava in Slovakia. We are now lookiing for some policy for sharing the car in our community, even though we trust each other we would like to have some rules so everything will work fine. We expect three kinds of use - mostly use for purposes of our bikekitchen, then renting it to friendly coops and then personal use of our core members. Does anybody have any experience with that? Thanks a lot. With love, Dan Bikekitchen Bratislava

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Looking for some beta testers for a Bike Collectives translation and copy editing website
by Godwin ! 15 Apr '17

15 Apr '17

Hey folks, I'm looking for some people to start beta testing a new site that I've been working on: https://workbench.bikecollectives.org/ The site contains mockups and translations for Bike!Bike!but will also be used for bikecollectives.org once development starts on the new site.The current feature set includes the ability to edit English copy, add or edit Spanish and French Translations, and comment on page designs. I've already added all the users who attended Bike!Bike! 2016, but if I missed you or you didn't attend last year, either email me directly or use the access request interface which you will see once logging in. Please note that editing this copy will not change the live site but will be queued to be deployed at a later date, so if you mess around please put things back or let me know if you run into troubles. Feel free to make actual improvements to copy where you see fit. In any case, I'm looking for feedback, feature requests, and of course bugs. If you're github user you can write issues here: https://github.com/bikebike/bikecollectives_workbench, otherwise please email me directly. Somethings to note: * I have no plans to add mobile or older browser support or translations any time soon * Since this is in development, please expect downtime but please let me know if it is down * The mockups on the site are captured during automated testing so they don't always appear exactly as they do in your browser Thanks! godwin

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Re: [TheThinkTank] Blackstone Bicycle Works in Chicago is Hiring a Youth Services Coordinator
by christopher＠holisticcycles.com 10 Apr '17

10 Apr '17

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If You're Planning on Doing a Workshop at Bike!Bike! and You're from the US
by Robert Grossman 09 Apr '17

09 Apr '17

I've been notified that if you are a US citizen crossing the border in Canada and you tell them you are going to give a workshop, they can require that you get a work visa. I don't know about you, but that seems like a hassle. Consider simply stating that you are planning on attending a conference. No need for details. Cheers Rob Grossman

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Re: [TheThinkTank] Women, Trans, Non-binary Shop Times
by christopher＠holisticcycles.com 05 Apr '17

05 Apr '17

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Re: [TheThinkTank] Thethinktank Digest, Vol 127, Issue 3
by Tegan Moss 05 Apr '17

05 Apr '17

Thanks for everyone's thoughtful feedback on the Women/Queer spaces. I appreciate the legacy and learning that each of you has shared about. I plan to follow up with some of you individually and appreciate the very unique situation of every shop. Best, Tegan On Wed, Apr 5, 2017 at 4:13 PM, < thethinktank-request(a)lists.bikecollectives.org> wrote: > Send Thethinktank mailing list submissions to > thethinktank(a)lists.bikecollectives.org > > To subscribe or unsubscribe via the World Wide Web, visit > http://lists.bikecollectives.org/listinfo.cgi/thethinktank- > bikecollectives.org > > or, via email, send a message with subject or body 'help' to > thethinktank-request(a)lists.bikecollectives.org > > You can reach the person managing the list at > thethinktank-owner(a)lists.bikecollectives.org > > When replying, please edit your Subject line so it is more specific > than "Re: Contents of Thethinktank digest..." > > Today's Topics: > > 1. Re: Women, Trans, Non-binary Shop Times (Cynthia Williams) > > > ---------- Forwarded message ---------- > From: Cynthia Williams <communications(a)bikecoop.ca> > To: The Think Tank <thethinktank(a)lists.bikecollectives.org> > Cc: > Bcc: > Date: Wed, 5 Apr 2017 12:53:47 -0700 > Subject: Re: [TheThinkTank] Women, Trans, Non-binary Shop Times > Hey all, > > I coordinate a Women & Queer Night and an LGBTQ2I Night at the Bike > Kitchen (UBC) in Vancouver. I am a nonbinary queer femme. > > Women's nights need to be trans inclusive because trans women are women, > full stop. Not including trans women and other femme identities is > exclusionary. There are also a myriad of queer identities that also tend to > get marginalized in bro-y bike spaces, which is why a lot of shops do a > version of a Women & Queer Night. It's about accessibility and inclusion > for more identities than just cis women and cis men. > > We started the LGBTQ2I Night too because we have the capacity to hold a > night that's just for queer folk. Queer folks do need their own spaces that > don't have cis/het folks, and as Sunny said, we wanted to collaborate with > the Pride Collective that we share a campus with. > > I hope this helps. > > - Cyn > > *Cynthia Williams * > *Communications Coordinator* > AMS Bike Co-op > University of British Columbia > 604-822-BIKE | bikecoop.ca | @ubcbike > > On Mon, Apr 3, 2017 at 1:35 PM, Matthew McMunn <matthew(a)therecyclery.org> > wrote: > >> Hello All, >> The Recyclery Collective in Chicago is planning a regular >> Women/Trans/Femme night. I think some recent developments might interest >> you. Chicago has a bike organization called "Women Bike Chicago." We >> offered a discount code to WBC for all of our classes as an attempt to >> promote our classes and support the women mechanics in learning and >> leadership in the Chicago scene. This lead to WBC offering to assist us >> with planning AND staffing our new program. This solves the problem of >> shifting our women volunteers and leaders away from our other programs, >> which would then likely become more male dominated. It is seriously >> problematic when women get saddled with the majority of the labor of >> working out diversity problems. I'm hopeful about the power of this new >> collaboration. >> Matthew >> >> On Sun, Apr 2, 2017 at 8:43 PM <christopher(a)holisticcycles.com> wrote: >> >>> As a CIS male instructor, I have invited women to take my classes for >>> free if they promised to teach other women. >>> I taught them beside males and in women only settings. If a man went >>> over to help a woman, I allow the additional teaching to occur, then I >>> would tell the male to undo the procedure and let the woman do it >>> successfully on her own. In my classes Men are allow to teach but not do. I >>> like more people because they ask more detailed questions and make me >>> explain more in depth in my teaching. >>> >>> Six Sigma has taught me that the bike is not the focus of the >>> conversation in sales of service, parts, accessories, garments, or bikes. >>> The cyclist ride experience and how to improve it, is everything. Please >>> think about the last sentence for a few months. >>> >>> Women have been my best mechanics, and believed the contrary. Men* >>> believe* they know it all, and know nothing. Getting women to know they >>> are the best mechanics, and the best sales of service is the next level of >>> teaching. The cyclist ride experience and how to improve it, is >>> everything. What you have between your legs, better be a bike, >>> >>> Christopher Wallace >>> Bicycle Guild >>> 773 490 0683 <(773)%20490-0683> >>> Oak Park, IL. 60304 >>> Chicago >>> >>> -------- Original Message -------- >>> Subject: [TheThinkTank] Women, Trans, Non-binary Shop Times >>> From: "Tegan Moss [B!KE]" <director(a)communitybikeshop.org> >>> Date: Wed, March 29, 2017 12:07 pm >>> To: The Think Tank <thethinktank(a)lists.bikecollectives.org> >>> >>> Hi All, >>> >>> After 10 years of teaching time that serves everyone B!KE is finally >>> endeavoring to carve out a space just for women! We have often managed to >>> strike a pretty excellent gender balance in the shop but interestingly >>> recent growth has the shop feeling very male dominated. We are adding a >>> bunch of hours for the on season and planning to make some of that time >>> specifically for women. >>> >>> As a cis-gendered female mechanic, I feel pretty confident about hosting >>> space, and defending the need of a space, that is for women only. I know >>> that many other shops combine their women only time with >>> trans/non-binary/femme time and I am feeling a bit concerned about a few >>> things. How do you addresses these things: >>> >>> 1) Why combine these two groups? Don't they have different needs? >>> 2) Do trans & non-binary people get their needs met? Or are they still >>> second to women? >>> 3) How much time is spent explaining gender identity and pronouns to >>> baby boomers? >>> 4) Is it better to have a women only time that excludes trans folks OR a >>> women, trans, non-binary night that sort of includes them all? >>> >>> The language I am currently leaning toward is that this shop time is for >>> "all women-identified people". I am curious what issues and resolutions >>> have been found in other shops. >>> >>> Please share with me about your knowledge and experience in this matter! >>> >>> Best, >>> Tegan >>> >>> -- >>> B!KE: The Peterborough Community Bike Shop >>> 293 George St, Peterborough ON >>> (705) 775-7227 >>> communitybikeshop.org >>> >>> ------------------------------ >>> ____________________________________ >>> >>> The ThinkTank mailing List >>> >>> Unsubscribe from this list >>> <http://lists.bikecollectives.org/options.cgi/thethinktank-bikecollectives.o…> >>> >>> ____________________________________ >>> >>> The ThinkTank mailing List >>> <a href="http://lists.bikecollectives.org/options.cgi/ >>> thethinktank-bikecollectives.org">Unsubscribe from this list</a> >>> >>> -- >> Matthew McMunn >> -Volunteer & Outreach Coordinator- >> http://therecyclery.org/ >> Facebook @TheRecyclery >> Twitter @RecycleryChi >> Instagram @TheRecyclery >> >> ____________________________________ >> >> The ThinkTank mailing List >> <a href="http://lists.bikecollectives.org/options.cgi/ >> thethinktank-bikecollectives.org">Unsubscribe from this list</a> >> >> >> > > _______________________________________________ > Thethinktank mailing list > Thethinktank(a)lists.bikecollectives.org > http://lists.bikecollectives.org/listinfo.cgi/thethinktank- > bikecollectives.org > > -- -- B!KE: The Peterborough Community Bike Shop 293 George Street North, Peterborough ON (705) 775-7227 communitybikeshop.org

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The ThinkTank archives are down
by Godwin ! 02 Apr '17

02 Apr '17

Hey folks, I'm looking into this, just sending out an email to let you know and also check to make sure the list itself is still working. Cheers, godwin

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Women, Trans, Non-binary Shop Times
by Tegan Moss [B!KE] 30 Mar '17

30 Mar '17

Hi All, After 10 years of teaching time that serves everyone B!KE is finally endeavoring to carve out a space just for women! We have often managed to strike a pretty excellent gender balance in the shop but interestingly recent growth has the shop feeling very male dominated. We are adding a bunch of hours for the on season and planning to make some of that time specifically for women. As a cis-gendered female mechanic, I feel pretty confident about hosting space, and defending the need of a space, that is for women only. I know that many other shops combine their women only time with trans/non-binary/femme time and I am feeling a bit concerned about a few things. How do you addresses these things: 1) Why combine these two groups? Don't they have different needs? 2) Do trans & non-binary people get their needs met? Or are they still second to women? 3) How much time is spent explaining gender identity and pronouns to baby boomers? 4) Is it better to have a women only time that excludes trans folks OR a women, trans, non-binary night that sort of includes them all? The language I am currently leaning toward is that this shop time is for "all women-identified people". I am curious what issues and resolutions have been found in other shops. Please share with me about your knowledge and experience in this matter! Best, Tegan -- B!KE: The Peterborough Community Bike Shop 293 George St, Peterborough ON (705) 775-7227 communitybikeshop.org

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Alternatives to Paypal
by Zachariah Wahid 24 Mar '17

24 Mar '17

Hi all, Has anyone used an alternative to Paypal that lets you accept donations through your website and send money? Thanks!

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Re: [TheThinkTank] Who's Got the Best Volunteer On-Boarding / Training Program?
by rob＠robertgrossmandesign.com 16 Mar '17

16 Mar '17

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Who's Got the Best Volunteer On-Boarding / Training Program?
by Josh Bisker 15 Mar '17

15 Mar '17

Give us your best shot: how do you train volunteers to work with patrons? What's the foundation of the training, how's it go, and what makes your approach sparkle? Context: the Mechanical Gardens is building up momentum and I'm realizing that our volunteer core has different levels of insight into how to help and engage with patrons during open hours. The group has little-to-no collective experience to draw from of what a community bike shop does and how its staff or volunteers approach or conceive of their roles. I think that a volunteer training might be a good way to establish a baseline of expectations for working with patrons. In fact, I think we should have someone else come and run it for us so it's not some weird hierarchy thing where I'm telling everyone how to behave. (Anyone fancy a trip to NYC?) For the meantime, we would benefit greatly from your collective wisdom about shop roles and how to embody them. xox - Josh

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Blackstone Bicycle Works in Chicago is Hiring a Youth Services Coordinator
by J Michael Eugenio 14 Mar '17

14 Mar '17

Blackstone Bicycle Works is a youth education program and community bike shop located in the Woodlawn neighborhood on the South Side of Chicago. Here <https://experimentalstation.org/blackstone> is more information about the program. The *Youth Services Coordinator* will coordinate the daily youth experience and act as the head instructor for the program. The position is full-time. We would appreciate your help in getting the word out! The full job description is attached as a PDF and can also be found on our website <https://experimentalstation.org/jobs/>. Thanks! Michael *J. Michael Eugenio* Communications Associate experimentalstation.org 773 241-6044 @expstation: facebook <https://www.facebook.com/expstation/> / twitter <http://twitter.com/expstation> / instagram <https://www.instagram.com/expstation/>

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BCBC in Saskatoon SK Canada is Hiring an Operations Manager
by Arlin Schaffel 10 Mar '17

10 Mar '17

Hey All, The BCBC <http://bridgecitybicyclecoop.com> is hiring a part-time Operations Manager. I've attached the job posting with more information. It would mean a lot if some of your could circulate among your networks. Altho I know it is unlikely that someone would move to Saskatoon Saskatchewan for something part time, we can still dream, right? Cheers, *Arlin Schaffel* *Bridge City Bicycle Co-op* http://bridgecitybicyclecoop.com facebook.com/bridgecitybicyclecoop/ twitter.com/the_bcbc

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