- TheThinkTank - lists.bikecollectives.org

pdf on safer spaces
by Angel York 14 Jun '17

14 Jun '17

Kind of an academic overview but I really enjoyed this and thought y'all might, too: https://ssw.umich.edu/sites/default/files/documents/events/colc/from-safe-s…

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Refunds
by Geoffrey Smart 13 Jun '17

13 Jun '17

At Back2bikes we do not give refunds on bikes but allow people to trade up within a month We offer no warranty but will fix a bike within the first month if there are any issues such as brakes or derailleur slippage or any serious issues. Regarding second hand parts we generally sell them to people who seem to be aware of what they are buying and explain that they are cheap and that it is buyer beware. With new parts we abide by Australian law which states that the part must be fit for use. We generally offer to exchange or refund if the part is faulty or unfit for purpose. I would make the comment that we are a self funding community organization so often our buyers are also donors. Our policy is therefore to err on the side of generosity particularly when dealing with clients who are obviously in need of assistance. Geoff Back2Bikes Port Melbourne Australia -- Sent from Gmail Mobile

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submission
by Julie Williams 13 Jun '17

13 Jun '17

This is a document listing some of the biggest and/or most frustrating mistakes we made in our first year as mechanics. I intend to pass it out to apprentices when they start. Can anyone add anything? thanks!JulieBetty's Bikes, Burlington, Vt

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Refund Policy
by Todd Spinner 12 Jun '17

12 Jun '17

We have been recently challenged about our refund policy/lack of a refund policy. Our Co-op sells used parts and a select amount of new parts, mostly consumables and commuter level wheels, etc. Does anyone have a refund policy that they would like to share? Does your policy differ between new and used parts? Thanks, -- Todd Spinner Bike Project of Urbana-Champaign (IL)

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Help with Bike!Bike! copy and testing
by Godwin ! 12 Jun '17

12 Jun '17

Hey folks, we have a new registration process and copy on the site this year and I'd like some help improving it before we open registration. If anyone is interested in helping out you can see the testing wiki here: https://www.bikecollectives.org/wiki/index.php?title=Bike!Bike!_Testing You can also reach out to me any time if you have questions or want to speak to me directly about suggested changes. I'll also be reaching out to translators later this week once English copy is more or less finalized. If I haven't spoken to you about translating content into Spanish or French and you would to help out, please contact me and I'll make to to include you once we are ready. Thanks! Godwin

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Re: [TheThinkTank] Refund Policy
by 3rdwardbikes 12 Jun '17

12 Jun '17

Caveat emptor(let the buyer beware) is established common law. Refunds are a courtesy extended to the buyer to promote goodwill. At 3rd Ward Bike Shop, it comes down to the question, "Who is at fault?" If a staff member sold a part, new or used, that did not fill the need or correct the problem, then we exchange for the correct part. If a new part is flawed or fails due to manufacture defect, we replace the part. If we can not satisfy the client, because we do not have the part/solution at hand, we refund his money. Sent via the Samsung Galaxy Note® 3, an AT&T 4G LTE smartphone -------- Original message -------- From: Josh Bisker <jbisker(a)gmail.com> Date: 06/11/2017 10:52 PM (GMT-06:00) To: The Think Tank <thethinktank(a)lists.bikecollectives.org> Subject: Re: [TheThinkTank] Refund Policy "You're welcome to donate any parts you don't want anymore" On Sun, Jun 11, 2017 at 10:49 PM Todd Spinner <tspinner(a)gmail.com> wrote: We have been recently challenged about our refund policy/lack of a refund policy. Our Co-op sells used parts and a select amount of new parts, mostly consumables and commuter level wheels, etc. Does anyone have a refund policy that they would like to share? Does your policy differ between new and used parts? Thanks, -- Todd Spinner Bike Project of Urbana-Champaign (IL) ____________________________________ The ThinkTank mailing List <a href="http://lists.bikecollectives.org/options.cgi/thethinktank-bikecollectives.o…">Unsubscribe from this list</a> -- Josh Bisker 914-500-9890New York Mechanical Gardens Bike Co-op596 AcresBindlestiff Family Cirkus

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Re: [TheThinkTank] Pedal Society in Vancouver, BC Hiring an Executive Director!
by rob＠robertgrossmandesign.com 02 Jun '17

02 Jun '17

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Pedal Society in Vancouver, BC Hiring an Executive Director!
by Sarah FioRito 02 Jun '17

02 Jun '17

Hey Folks, Pedal is looking for a passionate and energetic Executive Director. This position is new for Pedal and it is an opportunity to support in shaping the organization for a future of innovative programs and expanding Pedal’s ability to serve low income and marginalized communities. Feel free to share this posting with anyone you know who would be interested : https://ca.indeed.com/cmp/1987/jobs/Executive-Director- 282326b7cacf7042?q=Executive+Director Feel free to reach out if you have questions! Best, Sarah

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Mentorship Program
by Jen Roberton 02 Jun '17

02 Jun '17

Hi everyone, I am currently working on a mentorship program to get cyclists to mentor non-cyclists. The goal is the encourage peer to peer learning, and the focus is on getting people into riding, not necessarily mechanics. Has anyone worked on anything similar? Thank you, Jen -- *Jen Roberton * Linkedin <https://ca.linkedin.com/in/jen-roberton-bab10aa1> | Webpage <http://jenroberton.com> M.A. School of Community and Regional Planning, University of British Columbia Honours B.A., University of Toronto

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Bike Bike 2017 Winnipeg Aug 24-27
by Graham Stewart 26 May '17

26 May '17

Conference information in english is up at en.bikebike.org Spanish and French will be posted as they are translated. Registration is planned to open early June. Please address any questions to bikebikewpg2017(a)gmail.com

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