All:We are tossing around ideas of how to grow our shop manager roster. For the last 5 years, we have operated Broke Spoke with a Board of Directors, most of whom do mission oriented work but are not involved in the day to day activities of the shop, and a Steering Committee. Our current shop managers are made up from our Steering Committee, all long time volunteers who have agreed to work X number of hours / month and be in charge of opening and closing the shop as a shop manager a minimum of once a month. Currently, the Steering Committee has 4 members and this works well for handling shop related issues / procedures during our monthly steering committee meeting. We currently have 8 people who make up our Committed Volunteers. These folks work a minimum of two shifts / month in exchange for 24 hour access to the shop.
We are looking at expanding the number of days we are open but need additional shop managers. We would like to expand our shop manager numbers from our Committed Volunteer roster but not add the extra burden of the monthly meeting to those folks. Would you care to share your management structure with us to see if we can use your experiences to help us grow.
Allen KirkwoodBroke Spoke Community Bike Shop