Hey All,
We just spent some time and redid the tag we use to track repairs on a
bike. I'm sure your shops are similar to ours in that many mechanics of
varying skill levels will work on a single bike before it's distributed
back to the world for use. This make it challenging to ensure a standard
of quality on any given bike leaving the shop.
As we fleshed out the tag we realized that it could function loosely as a
curriculum. For most mechanics, especially students we suggest starting at
the top and working down the list. I've come to realize that no two
mechanics will do things in the exact same way, everyone has their own
style. We've been suggesting that folks do the first two items in order
and then address the rest of the repairs at their discretion.
Of course we couldn't put everything on a half page so we had to make
compromises. You'll notice as you get closer to the bottom of the tag the
categories are a little more broad and don't get into the finer details.
We're working on a final check list that will include finer details like
checking bearing play, tire wear, fine tune derailleurs and brakes... The
final checklist won't hang on the bike but it'll be around the shop and
part of our training. Stay tuned for this.
We print these double sided, cut them in half and laminate them. We hang
them on the handlebars and fill them out with a Sharpie. When the bike is
done and gone we clean the Sharpie off with 90% rubbing alcohol and a rag.
This allows us to use one tag over and over and over.
We've been using these tags for about 2 weeks now and it's been awesome.
Communication between mechanics is much clearer and bikes are getting done
faster. It's really helped orient Earn-A-Bike students to what needs to be
done next on their bike.
Anyway if you think it's a good idea feel free to adapt it to your shops
needs.
--
Ride On!
Rich Points
http://communitycycles.org
Executive Director
(c)303-589-0597
(w)720-565-6019
Community Cycles is Boulder's only bike shop dedicated to bike commuting.
Find us on facebook https://www.facebook.com/CommunityCycles
Good Afternoon,
I am wondering if bike collectives and shops could share what they are
using for service tickets or slips when a bike is being purchased, when
preparing a bike to sell, when people drop off a bike to be fixed/tuned
and/or a bike that was donated?
Thank you so much for your help!
Amanda Chilson
Health and Wellness Coordinator
Northern Berkshire Community Coalition
61 Main St. Suite 218
North Adams, MA 01247
413-663-7588 Ext. 16
www.nbccoalition.org